Subway Shift Leader Resume Example

Outgoing friendly and cheerful Subway Shift Leader knows that customers make the business.Believes in delivering high-quality sandwiches and cookies every time.Able to supervise other staff and resolve all customer issues and complaints.

• Excellent outgoing personality
• Strong believer in good customer service
• Knowledgeable about food safety standards
• Natural leadership abilities
• Good with math for cash counting
• Completes all documentation
• Good complaint resolution skills
• Reports to management
• Reduces food waste through tracking average daily sales of food drinks and cookies.

• Made certain all staff wore gloves in the food prep area.
• Interacted with customers.
• Ensured food was rotated according to schedule.
• Tracked food waste.
• Made shift bank deposits.
• Ensured cleaning checklists were followed and accomplished.
• Rotated food stock and monitored expiration dates.
• Reduced food waste by planning how much to prep for the day according to usage patterns.

• Performed all opening duties each morning.
• Baked bread prepped vegetables and mixed salads.
• Set up the sandwich making display area.
• Prepared the cash drawer.
• Wrote schedules for other shift staff.
• Handled customer complaints.
• Monitored performance of cleaning duties.
• Made sure employees took scheduled breaks in accordance with the law.
• Interacted with officials during random health department checks.