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Zoning Information Technician Resume Example

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ZONING INFORMATION TECHNICIAN
Summary
To secure the position as Chief of Environmental Resources that will provide the opportunity to expand my experience, skills and expertise in all areas of arboriculture and management. Knowledge of the provisions of the zoning ordinance including Municode, state and local laws Ability to properly conduct an investigation of alleged code violations Knowledgeable and specialize in tree health and preservation Ability to supervise, train and monitor the work of others Ability to work with MS Word, Excel, Power Point, Internet navigation and e-mail usage. Ability to establish and maintain cooperative relationships with public officials. Ability to read and interpret site and building plans, zoning and land use maps Excellent customer service skills developed in a variety of government settings Strong organizational skills developed through work experience and course work Created numerous administrative forms for departmental use Experience working on team projects both at work and in courses Strong and effective supervisory skills
Highlights
Microsoft Office 2007 Microsoft Excel PowerPoint Microsoft Outlook
Experience
Zoning Information Technician City of Miami's Zoning Department
  • Code Compliance Field Supervisor, City of Miami's Code Compliance Duties Supervise, plan, review and participate in the work of staff responsible for performing duties in support of the state and city laws, codes, ordinances and other regulations.
  • This includes enforcing compliance with City regulations and ordinances including those pertaining to zoning, land use, noise, building codes, graffiti and other quality of life issues.
  • Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies and procedures; monitor activities to ensure compliance with established policies and procedures Provide, assist and coordinate staff training; work with employees to correct deficiencies; implement discipline procedures Perform a full range of Code Compliance duties; perform a variety of field and office work in support of the City's local Code Compliance program Conduct field investigations; inspect properties for violations; attempt to make contact at the residence or business in order to resolve violations; issue and post warning notices, notices of violation and related documentation for code violations; schedule and perform all follow-up functions to gain compliance including letters, inspections, calls, meetings, discussions to ensure compliance.
  • Prepare evidence in support of legal actions taken by the City; appear in court as necessary; testify at hearings and in court proceedings as required Prepare a variety of written reports, memos, and correspondence related to Code Compliance activities Attend meetings and serve as a resource to other City departments, divisions, the general public and outside agencies in the enforcement of Code Compliance Operate computer to enter, process, and acquire data relative to complaints, inspection sites and effective code compliance; research complaints Locate vacant residences; refer for securing with proper materials Conduct performance evaluations Code Enforcement Inspector, City of Miami's Code Enforcement Duties Responsible for the inspection and enforcement of the municipality's ordinances.
  • Perform field inspections for new construction, new and existing businesses and public rights-of-way Identified property maintenance code violations such as deteriorated property, unsafe conditions, tree trimming/removals and solid waste.
  • Respond to citizen's queries concerning zoning and property maintenance and other matters.
  • Keep records of applications, inspections and affidavits issued.
  • Review and approve permit applications and plans Respond to inquiries and complaints left on 311 county information hotline concerning the City's ordinance Inspect and approve various tree permits for individual trees and other perennial woody plants Help to protect, preserve and restore the City's tree canopy Responsible for maintaining an up to date zoning text and map.
  • Testify in court and before related boards; obtains documentation, creates files and assists in preparing testimony High volume of customer service Assist the general public with applications of Certificate of Uses, Class I Special Permits and Accessory Use and other documents Work directly with the public explaining the City of Miami Zoning ordinances Provide preliminary zoning information to developers and property owners regarding parking requirements, setback information, F.A.R., green space and other zoning related inquiries Create and modify various forms for departmental use Work on various programs on a daily basis such as: Microsoft Excel, Outlook, Mainframe, Microsoft Word Supervise the maintenance of various departmental records.
  • Coordinate with Code Enforcement inspectors on a daily basis regarding inspections and other Zoning/Code Enforcement problem solving issues Assist NET, Code Enforcement inspectors and Administrator with zoning related information.
  • Reading and review of plans such as: boundary surveys; Microfilm tax cards and Laser fiche documents, floor plans, site plans, distance surveys, liquor surveys and building construction plans for compliance issues.
Administrative Aide I City of Miami's Zoning Department
  • Difficult and high volume customer service contact via public, phone, fax and email Prepare and issues various letters such as: Zoning Verification letters, Change of Address letters etc.
  • Process and enter Certificate of Use's in the Accounts Receivable system and distributing to customers.
  • Maintain and schedule appointments for the Chief Zoning inspector, Administrator and Engineers of the department.
  • Process and issue Class I Special Permits (which includes making a copy for the customer and file original permit accordingly) Coordinate with Code Enforcement inspectors on a daily basis regarding inspections and other Zoning/Code Enforcement problem solving issues Assist NET, Code Enforcement inspectors and Administrator with zoning related information.
  • Reading and review of plans such as: boundary surveys; Microfilm tax cards and Laser fiche documents, floor plans, site plans, distance surveys, liquor surveys and building construction plans for compliance issues.
  • Process, review and approve Certificate of Use applications, as necessary.
  • Provide zoning information to developers and property owners regarding parking requirements, setbacks, F.A.R.'s, Gross and Net Lot Areas, visibility triangle, green space, etc.
  • Perform other related work as needed.
Typist Clerk III City of Miami's Zoning Department
  • Difficult and high volume customer service contact.
  • Supervise the maintenance of various departmental records.
  • Coordinate with Code Enforcement inspectors on a daily basis regarding inspections and other Zoning/Code Enforcement problem solving issues.
  • Reading of plans such as boundary surveys, tax cards, floor plan, site plans and building construction plans.
  • Assist in the plans processing process in regards to keeping track of plans for review.
Education
Miami-Dade Community College － Miami, FL
Nova Southeastern University － Ft. Lauderdale, FL
Computers Professional Management Barry University － Miami, FL
High School Degree: 1 1996 North Miami High School － Miami, FL
Certified F.A.C.E. Level 1 ISA Certified Arborist #FL 6287A Occupational Safety and Health Administration (O.S.H.A.) Certification 2009 Code Enforcement Inspector of the Year Award Miami 21, Certificate of Use and Zoning Training Certificate in Customer Service Training Certificate of Completion for Sexual Harassment Certificate of Completion for Professionalism & Ethics Certificate for Excel Introduction Certificate for Excel Intermediate Certificate for Word Introduction Certificate for PowerPoint Introduction Certificate for Microsoft Word 2007
Professional Affiliations
Florida Association of Code Enforcement ISA Professional Membership ISA Florida Chapter Membership
Skills
Accounts Receivable, C, customer service, Customer Service Training, documentation, email, fax, forms, ISA, Laser, legal, letters, Mainframe, materials, meetings, Microsoft Excel, Excel, Microsoft Office, office, Microsoft Outlook, Outlook, PowerPoint, Word, Microsoft Word, policies, problem solving, quality, Reading, research, Safety, staff training, Supervisor, tax, phone, written
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Resume Overview

Companies Worked For:

  • City of Miami's Zoning Department

School Attended

  • Miami-Dade Community College
  • Nova Southeastern University
  • Barry University
  • North Miami High School

Job Titles Held:

  • Zoning Information Technician
  • Administrative Aide I
  • Typist Clerk III

Degrees

  • Computers Professional Management
    High School Degree : 1 1996
    Certified F.A.C.E. Level 1 ISA Certified Arborist #FL 6287A Occupational Safety and Health Administration (O.S.H.A.) Certification 2009 Code Enforcement Inspector of the Year Award Miami 21, Certificate of Use and Zoning Training Certificate in Customer Service Training Certificate of Completion for Sexual Harassment Certificate of Completion for Professionalism & Ethics Certificate for Excel Introduction Certificate for Excel Intermediate Certificate for Word Introduction Certificate for PowerPoint Introduction Certificate for Microsoft Word 2007

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