youth support counselor resume example with 17+ years of experience
Compassionate,loyal and dedicated employee with a long background in managing skills while planning and coordinating duties. Knowledgeable in evaluating co-workers needs in order to accomplish tasks in a respectful and timely manner. As well as building team morale and the organization as a whole. I have been in many positions when it requires a fast-paced work calmly and goes above and beyond to promote safety and experience. Quick to resolve conflicts and other problems. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. I've been known as an Organized and motivated employee eager to apply time management and organizational skills in various environments and difficult circumstances. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Community resources specialist
- Crisis Intervention Techniques
- Superior communication skills
- Employee training
- Employee management
- Opening and closing procedures
- Food safety understanding
- Work ethic
- Therapy planning
- Patient evaluations
- Activity organization
- Excellent organizational abilities
- Project planning
- Active listening
- Problem resolution
- Team building
- Friendly, positive attitude
- Leadership
- Critical thinking
- Conflict resolution
- Basic math
- Relationship building
- Maintenance & Repair
- Effective customer upselling
- Safe food handling
- High-volume dining
- Table Bussing
- Dish preparation
- Table setting arrangements
- Menu memorization
- Check payment processing
- Liquor, wine and food service
*Behavior Basics with youth in care
*Strategies to Reduce Self-Injuries Behavior in Youth
*Serving Youth In Crisis
*Grief and Loss
*Aggression Replacement Training
*Health and Nutrition
*Policies and Procedures for Runaways
Burleson, TX, 04/2020 - Current
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Monitored behavior in individual and group sessions and intervened when necessary.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Recorded comprehensive patient histories and coordinated treatment plans with multi-disciplinary team members.
- Gathered information from families and social services agencies to inform development of treatment plans.
- Provided cognitive-based therapy to assist with challenge and crisis resolution.
- Executed appropriate risk-assessment and mitigation strategies.
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
- Performed counseling interventions to address issues through conflict resolution and situational adjustment to depression, anxiety, and physical or substance abuse.
- Empowered clients to tackle challenging situations with better and more diverse coping skills.
Utica, NY, 12/2003 - 09/2021
- Consulted with staff and other professionals to discuss activities.
- Maintained records of activities and analyzed feedback from participants.
- Designed programs to encourage entertainment, relaxation, socialization, and fulfillment for Peacock Acres STRTP foster youth.
- Handled budgetary concerns, keeping all activities affordable.
- Interacted with patients and families by addressing questions and concerns.
- Coordinated calendars, shifts and activity schedules with staff.
- Trained and managed assistants and delegated tasks for staff members.
- Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
- Wrote recommendations for exceptional employees.
- Worked successfully with diverse group of coworkers to accomplish goals and strategically plan in order to accomplish a new experienced,safe outing.
- Trained and supervised New Employees prior to branching out into the different departments within the organization.
City, STATE, 08/2015 - 01/2017
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained highest standards of conduct and service to support company reputation.
- Monitored cafe for seating availability, safety and wellbeing of guests.
- Weighed, ground and packed coffee per customer orders.
- Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Designed and printed menus, recipes and promotions and offers.
- Developed knowledge of growing practices and flavor profiles for teas.
- Increased sales by arranging merchandise in innovative and eye-catching displays.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Reconciled daily sales each shift, counting member drawers to analyze discrepancies.
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Resume Overview
School Attended
- Hartnell College
- Salinas High School
Job Titles Held:
- Youth Support Counselor
- Activity Director
- Barista Shift Lead
Degrees
- Associate of Arts
- High School Diploma
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