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Youth Specialist Resume Example

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YOUTH SPECIALIST
Professional Summary

Hardworking Youth Specialist offering 2 years of experience working with cognitively delayed and behaviorally challenged children. Well-versed in individual assistance and group interventions. Excellent communication and relationship building abilities. Experienced Youth Specialist knowledgeable about completing documentation, reports and plan updates. Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Activity Planning
  • Skill building
  • Safety awareness
  • Problem resolution
  • Project organization
  • First Aid/CPR
  • Relationship development
  • Behavior Management
  • Crisis Response
  • Knowledge of medical and psychiatric terminology
  • Communications
  • Team building
  • Budgets
Work History
Youth Specialist | Eagle Village - Hersey , MI05/2018 - Current
  • Maintained safety and security of all youth under care.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Facilitated group sessions and provided one-on-one support.
  • Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
  • Planned and executed activities to promote mental health, physical health and cognitive development development.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Developed team communications and information for team meetings.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Detailed program operations and participant activities with comprehensive recordkeeping.
  • Educated potential participants on available services and processes to engage in program.
  • Helped social workers build, coordinate and lead programs supporting individuals with behavior and emotional concerns.
Line Cook | Pequod's Chicago Pizza - Chicago, IL05/2017 - 01/2018
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Safely used kitchen equipment such as large kitchen equipment and sharp equipment, effectively reducing injuries and burns 25%.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Performed routine cleaning procedures across kitchen through sanitation and organization.
  • Prepared average of 500+ orders each shift.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Distributed food to team members with efficiency in high-volume environment.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
Over the Phone Sales Representative | Michigan Publishing Inc - Big Rapids , MI 10/2017 - 12/2017
  • Operated with select dialer system to manage more than 100 calls per day.
  • Strengthened customer loyalty by being friendly and professional in all interactions.
  • Answered questions concerning prices and availability of service and products.
  • Sold at least 50 proposal products per week with 50% conversion rate.
  • Resolved sales issues over phone with 50+ customers daily.
  • Acquired 20+ new customers, generating 20% of team revenue.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Provided ongoing guest service, including sales and donation advice.
  • Processed 20+ invoices each shift and mailed documentation to clients.
  • Handled over 25+ calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
  • Promptly responded to inquiries and requests from prospective customers.
  • Answered average of 25+ calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Responded to customer requests for products, services and company information.
Education
Noble Street College Prep - Chicago, IL05/2014High School Diploma
Ferris State University - Big Rapids, MI06/2016Associate of Arts: Criminal Justice
Ferris State University - Big Rapids, MI06/2019Bachelor of Science: Criminal Justice
Ferris State University - Big Rapids, MINo Degree: Master's Criminal Justice
Certifications
  • First Aid/CPR Certified
Additional Information

Basic knowledge of the Russian langue

Proficient

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Resume Overview

Companies Worked For:

  • Eagle Village
  • Pequod's Chicago Pizza
  • Michigan Publishing Inc

School Attended

  • Noble Street College Prep
  • Ferris State University

Job Titles Held:

  • Youth Specialist
  • Line Cook
  • Over the Phone Sales Representative

Degrees

  • High School Diploma
    Associate of Arts : Criminal Justice
    Bachelor of Science : Criminal Justice
    No Degree : Master's Criminal Justice

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