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Youth Services Officer Resume Example

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YOUTH SERVICES OFFICER
Professional Summary

Communicative Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation with compassion and concern. Dedicated police officer offering over twenty-two years of progressive law enforcement experience. Always goes above and beyond job requirements to make lasting impact on department and public. Exceptional integrity, leadership and problem-solving abilities.

Skills
  • Leadership training
  • Public speaking
  • Small Group Instruction
  • Relationship development
  • Problem resolution
  • Crime trend analysis
  • Evidence collection protocols
  • Emergency planning
  • Search and Seizure Procedures
  • Safety and Security
  • Interrogation Techniques
  • Domestic Violence Prevention
  • Criminal Law Knowledge
  • Civil Law Knowledge
  • Community-Oriented Policing
  • Crime Prevention
  • De-escalation techniques
  • Self-defense training
  • Relationship building and management
  • Crime prevention models
  • Report writing
  • Crisis intervention and deescalation
Work History
Youth Services Officer, 09/2020 to Current
Portland Police Department – Portland, Maine
  • Helped social workers build, coordinate and lead programs supporting individuals with behavioral, social emotional, mental health, and substance use concerns.
  • Educated potential participants on available services and processes to engage in R.A.D. program
  • Identified service gaps and located needed resources for individuals, including housing, work placement and other support.
  • Collaborated on program operations with Portland Housing Authority, Portland Boys and Girls Club, Jobs for Maine Graduates, etc. including offering feedback from participants and improvement recommendations.
  • Spoke with teens and senior citizens groups to expand community engagement and program outreach.
  • Determined needed and relevant interventions based on each student's cognitive abilities and current needs.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Director of Training, 10/2002 to Current
Amy St Laurent Foundation – Yarmouth, Maine
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Implemented new learning strategies depending upon students skill levels.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Trained staff during demonstrations, meetings, conferences and workshops.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Conducted training courses and prepared videos for long-term use.
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Communicated all learning and performance objectives, schedules and training assessments to headquarters .
  • Analyzed effectiveness of training programs at all levels and recommended updates.
  • Selected and assigned instructors to conduct specific training programs.
  • Created in-depth training manual for all instructors.
School Resource Officer, 09/2009 to 04/2015
Portland Police Department – Portland, Maine
  • Enforced ongoing and special event parking regulations and issued parking tickets to violators.
  • Documented safety and security incidents, including Maine Criminal and Civil Statutes using preset guidelines and methods.
  • Conducted regular campus security patrols and handled all incidents promptly to maintain overall safety for staff, students and visitors.
  • Notified police, fire department and emergency services of on-campus incidents.
  • Investigated criminal matters occurring within school and on school property, compiling findings into detailed activity reports.
  • Provided security and safety to school staff and students.
  • Performed conflict resolution between student body, parents, teachers, and administration.
  • Conducted school security inspections.
  • Collaborated with administration and teachers to develop crisis plans.
  • Supervised other campus security personnel and provided procedural and situational guidance.
  • Obtained CPR, First Aid and EMT certifications in preparation for on-campus emergencies.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Utilized radio, telephone and email communications equipment to contact other on-campus personnel and external authorities.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
Community Policing Officer, 03/1999 to 08/2009
Portland Police Department – Portland, Maine
  • Managed support services and fostered communication among social workers, and community stakeholder.
  • Became a strong advocate for juvenile justice reform.
  • Educated young people about strategies for driving discussions and promoting social changes.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.
Education
Associate of Science: Law Enforcement, 05/1997
Southern Maine Community College - South Portland
Bachelor of Science: Leadership And Organizational Studies, Expected in 12/2020
University Of Southern Maine - Portland, ME
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Resume Overview

Companies Worked For:

  • Portland Police Department
  • Amy St Laurent Foundation

School Attended

  • Southern Maine Community College
  • University Of Southern Maine

Job Titles Held:

  • Youth Services Officer
  • Director of Training
  • School Resource Officer
  • Community Policing Officer

Degrees

  • Associate of Science : Law Enforcement , 05/1997
    Bachelor of Science : Leadership And Organizational Studies , Expected in 12/2020

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