PURPOSE: Competent and committed professional dedicated to enhancing and creating the best results possible for detainees, by providing counseling and advocacy to encourage fair treatment and to ensure optimal practices.
SKILLS & ABILITIES: Skilled in using Microsoft Office Programs: MS Word, MS PowerPoint, MS Excel, MS Access, and MS OneNote Ability to learn new skills. Ability to work well with others and communicate effectively. Ability to multi-task and complete assignments/tasks and meet deadlines. Ability to use critical thinking skills to make the best possible decision. Ability to use sound judgment. Ability to assess situations from an objective point of view while remaining calm. Ability to delegate and be in control.
QUALIFICATIONS: Vast experience in working with youth from birth to adolescence in diverse situations
Excellent communication skills
Calm under pressure
Strong work ethic
Detailed report writing
Suicide prevention training
First Aid certification
Social skills teacher
02/2004 to Current
Youth Development SpecialistCOOK COUNTY JUVENILE TEMPORARY DETENTION CENTER – Chicago, IL
Utilized the cognitive behavior training techniques.
Coordinated and encouraged, participation in educational classes, religious services, and recreational programs.
Ensured that residents were alert and prepared for court movement personnel to facilitate court proceedings.
Documented/reported behaviors of detainees whether positive or negative to help aid other personnel with detainees need while in the facility and/or possible treatment upon release.
Utilized keen observation skills to always keep safety and security the overall focus.
Intervened in crisis situations while remaining calm and composed.
Reported adverse situations/incidents to appropriate personnel.
Followed policy and procedures set forth to ensure JTDC Rules are followed by myself and youth in my care.
Provided New Hirees with on the job training.
Built solid relationships with co-workers and residents to help keep the institution safe and secure.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
01/1998 to 12/2002
Office ManagerASHBY HOUSE BOARD & CARE HOME – Chicago, IL
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Greeted numerous visitors,conducted facility tours and interviewed candidates.
Collected payments due from clients and promptly contacted clients with past due payments.
Composed and drafted all outgoing correspondence and reports for administration.
Kept organized documentation of prescription refill information for clients
Trained newly hired staff
Scheduled medical appointments and set transportation schedule
TeacherTHE LEARNING PLACE – Chicago, IL
Taught pre-schooled aged children with an early learning curriculum
Worked with interdisciplinary team members to evaluate children's progress and recommend appropriate learning plans.
Assessed students on age appropriate learning milestones
Addressed behavioral and learning issues with parents and daycare management.
Identified signs of emotional and developmental problems in children and reported to parents.
Gave one-on-one attention to children while maintaining overall focus on the entire group.
Coordinated parent-teacher conferences  times during the school year.
Nurtured a supportive learning environment that was often used as a model for other classrooms.
Bachelor of Arts: Interdisciplinary Studies/Liberal Arts GOVERNORS STATE UNIVERSITY - University Park, IL Coursework in Criminal Justice, Juvenile Justice and Criminology
Associate of Arts: Liberal Arts KENNEDY - KING COLLEGE - Chicago, IL Earned Dean's List Academic Achievement Award Studied Child Development