Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly motivated and dedicated professional with 12+ years experience working with youth, adolescence, teens and families of all backgrounds. Able to support educational, emotional and behavioral needs through organized activities, life skills, grant writing, community resource referral, event planning and academic assistance. Proactive in continuing education to further pursue passion for building stronger communities. Extremely comfortable in responding to emergency situations and using critical thinking to evaluate and solve problems of various magnitudes.

  • Responds to Emergency Situations Effectively
  • Crisis intervention
  • Proficient Typing Skills & Computer proficient
  • Safety and Security Awareness
  • Creating Marketing Materials
  • Budget creation and management
  • Facilitator Skills
  • Grant Writing
  • Seeks Growth Opportunities
  • Providing community referrals
  • Personable and outgoing
  • Classroom discipline and age-appropriate lesson planning
  • Managing classroom for diverse population
  • Experience with special-needs students
  • Critical Thinking
  • Creative learning strategies
  • Strong collaborator
  • Punctual
  • Interpersonal skills
  • Documentation and reporting
  • Customer-service oriented and Customer/Client relations
  • Identifying problems and creating solutions
  • Effective time management
  • Conflict resolution
  • Monitoring outcomes
  • Positive environment planning
  • Valid driver's license
  • Willingness to obtain suggested certifications and education
Work History
10/2014 to 01/2020
Youth Development & Camp Director Loma Linda University Medical Center Palm Desert, CA,
  • Supervised youth and maintained safety and security for each child under care.
  • Maintained and upheld all State Licensing requirements and standards
  • Maintained and upheld all American Camp Association national accreditation standards
  • Worked directly with at-risk or youth offenders to improve life skills through Office of Juvenile Justice and Delinquency Prevention federal mentoring grant.
  • Directed family-centered, strengths-based, culturally competent and individualized assessments.
  • Scheduled and facilitated volunteer committee meetings and assignments
  • Organized all major events including Healthy Kids Day, Races, Family Nights, Holiday events and Teen Nights.
  • Fostered meaningful relationships among Community Partners
  • Planned and executed schedules, activities and curriculum relating to sports, arts & humanities, youth & teen, childcare, summer camp, wellness and aquatics departments.
  • Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust while teaching in New London Public Schools extended learning time at Winthrop STEM Elementary School.
  • Trained staff in Child Abuse Prevention, youth mental health first aid and mandated reporter training
  • Contributed to positive academic and social tone of YMCA by demonstrating professionalism and enthusiasm for community.
  • Discovered and applied for grants which funded the company's programs and services, equipment needs and allowed for transportation of at risk Norwich youth to attend summer camp.
  • Developmental reports were completed and kept up to date with all reporting requirements and standards.
  • Collaborated with instructors, administrators and board members to develop and evaluate youth programs by sharing student success data and insights.
  • Managed payroll preparation, payment processes and financial transactions.
  • Created, implemented and maintained 5 department budgets
  • Created and distributed marketing materials for all programming
  • Integral role in all aspects of full facility renovation including design, ordering of equipment and supplies, running programs throughout duration, member retention, off-sight programming, safety inspections and more.
  • Developed and implemented recruitment strategies, interviewed applicants, and managed hiring process including executing employment contracts.
  • Trained and certified all staff in American Red Cross First Aid/CPR/AED/O2 as a Red Cross trainer
  • Served as Director on Duty supervising and overseeing facility operations
  • Successfully obtained certifications as USA Level 1 Archery Instructor, Low Ropes course instructor, Lifeguard, Waterfront Lifeguard, American Red Cross Instructor, AFAA Personal Trainer, USA Gymnastics Instructor, TRX Instructor, Youth Mental Health First Aid, YUSA Facilitator, American Red Cross Babysitter Instructor, Small Craft Instructor and obtained Connecticut Boating License.
08/2013 to 10/2014
Healthy Living Youth Development Interim Director Ocean Community YMCA City, STATE,

• Recipient of 2013 President's Award for going above and beyond and exceeding the Company's mission
• Managed, advised and trained new support staff in initiatives and processes
• Developed standard operating procedures and document workflows for current and future process steps.
• Instructed and created curriculum for all programming
• Organized and managed three major races for the organization and managed and oversaw Wellness, Sports and Camp programming

10/2010 to 10/2014
Instructor Ocean Community YMCA City, STATE,
  • Initiated new learning methods, promoting total student comprehension
  • Implemented and optimized new curriculum and day-to-day instruction to align strategies with YMCA best practices.
  • Educated students in gymnastics, health and wellness, enrichment and sports programming applying variety of instructional techniques, including hands-on curriculum.
  • Collaborated with administration to increase departmental budgets.
  • Oversaw day-to-day operations, including managing curriculum implementation and continuous improvement of YMCA best practices.
Expected in
: Human Services And Psychology
Southern New Hampshire University - Hooksett, NH

Currently attending in pursuit of Bachelors Degree in Human Services with a minor in Psychology.


Recipient of 2013 President's Award for going above and beyond execution of the organizations mission.


Youth Mental Health First Aid

American Red Cross Instructor

American Red Cross Lifeguard

Professional Rescuer first Aid/CPR/AED/O2

YUSA Facilitator

USA Archery Level 1 Instructor

Low Ropes Instructor

Small Craft Instructor

CT Boating License

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School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Youth Development & Camp Director
  • Healthy Living Youth Development Interim Director
  • Instructor


  • Some College (No Degree)

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