xfinity store sales consultant resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Background
Accomplished management professional specializing in creating, launching and operating retail locations.
Telecommunications specialist with an extensive and broad-based background of diversified responsibilities and accomplishments in the communication industry.
Sales Consultant with ten years experience. Areas of expertise include retail sales
Loyal, collaborative Medical Assistant with a steadfast commitment to quality care and preventative care advocacy.
Mental health professional driven to help others overcome personal obstacles.
Comfortable working autonomously or in a team-based setting.
Team-oriented Sales Consultant with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
Skill Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Professional Experience
02/2014 to 09/2015
Xfinity Store Sales ConsultantOrange Regional Medical Center – Harris, NY,
Provide customer service and sales for Xfinity & Verizon Wireless product line
Educate customers on features and benefits and use of the Xfinity product line
Resolve customer complaints
Retain existing customers from canceling service by using retention techniques
Evaluate potential customer's product needs and services make appropriate recommendations
Provide strong understanding and enthusiasm around Xfinity product and services.
09/2015 to
Patient Care AssistantKehe Food Distributors – Kenosha, WI,
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Made appropriate interventions by reading and interpreting fetal heart monitors.
Frequently commended for maintaining the safety, respect and dignity of residents.
Recorded patients' medical history, vital statistics and test results in medical records.
Escorted patients to examination rooms and prepared them for physician exams.
Provided primary resident care and assistance with daily living activities.
Provided quality nursing care in accordance with resident care policies and procedures.
Utilized strong assessment skills to determine necessary patient care.
Provided caring companionship to elderly and developmentally disabled patients.
11/2013 to 02/2014
Retail Sales ConsultantLandry's – Bedford, TX,
Provided customer service and sales for AT&T product line
Educated customers on features and benefits and use of AT&T product line
Resolved customer complaints
Proactively retained existing customers from canceling service by using retention techniques
Evaluated potential customer's product needs and make appropriate recommendations.
08/2013 to 11/2013
Retail Sales AssociateRockwell Care Services – Pocatello, ID,
Provided customer service and sales for a variety of cell phone carriers.
Educated customers on features and benefits and use of various product lines.
Resolve customer complaints.
Evaluated potential customer's product needs and make appropriate recommendations with various product lines and services.
08/2012 to 08/2013
Residential Living AssistantAmerican Advanced Management, Inc – Coalinga, CA,
Provided individualized care to the patients of a group home or residential living facility.
Assisted the patients on a daily basis with personal care and hygiene.
Transported patients within the facility or on supervised outings.Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Assisted patients with multiple chronic diagnoses, including COPD and asthma.
Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
Participated in unit based Quality Assurance Program.
Ensured efficacy of treatments through monitoring of treatment regimens.
Frequently commended for maintaining the safety, respect and dignity of residents.
Coordinated with doctors and registered nurses to develop care plans for patients.
Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
Maintained all confidential personnel files, licensing and CPR compliance records.
Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
Escorted patients to examination rooms and prepared them for physician exams.
Provided diagnoses and treated patients with chronic and acute health problems, including MI, arrhythmias, asthma, COPD, pneumonia.
Ensured HIPAA compliance.
03/2012 to 05/2012
Medical AssistantFirst Interstate Bancsystem, Inc. – Bend, OR,
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Supported patients with customized patient teaching tools.
Assisted patients with multiple chronic diagnoses, including COPD and asthma.
Frequently commended for maintaining the safety, respect and dignity of residents.
Participated in unit based Quality Assurance Program.
Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics.
Created and maintained all absentee calendars, agency nurse schedules and staff meeting minutes.
Recorded patients' medical history, vital statistics and test results in medical records.
Coordinated with doctors and registered nurses to develop care plans for patients.
Ensured HIPAA compliance.
Educated patients about their treatments.
Provided DHS (Department of Health Services) with corrective action plans.
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
Monitored patients with acute conditions.
Maintained patient privacy and confidential patient information.
Tested patients' blood glucose levels.
Escorted patients to examination rooms and prepared them for physician exams
Provided quality nursing care in accordance with resident care policies and procedures.
Worked as part of team to execute proper care of body mechanics and safety of patient.
Provided caring companionship to elderly and developmentally disabled patients.
Provided primary resident care and assistance with daily living activities.
Utilized strong assessment skills to determine necessary patient care..
06/2011 to 06/2012
Customer Service RepresentativeKehe Food Distributors – Kingman, AZ,
Call center environment: high volume inbound.
Field inbound billing & sales telephone calls for AT&T and DIRECTV account holders.
06/2008 to 2011
Retail Sales ConsultantKehe Food Distributors – Lake Havasu City, AZ,
Provided customer service and sales for AT&T product line
Educated customers on features and benefits and use of AT&T product line
Resolved customer complaints
Proactively retained existing customers from canceling service by using retention techniques
Evaluated potential customer's product needs and make appropriate recommendations for AT&T product line.
05/2006 to 06/2008
Retail Sales ConsultantLandry's – Cedar Hill, TX,
Provided customer service and sales for AT&T product line
Educate customers on features and benefits and use of AT&T product line
Resolve customer complaints
Proactively retain existing customers from canceling service by using retention techniques
Evaluate potential customer's product needs and make appropriate recommendations for AT&T product line.
10/2003 to 06/2006
Retail Sales AssociateRadio Shack – City, STATE,
Provided sales and product information for a multitude of electronic devices.
Educated customers on features and benefits and use of various product lines.
Evaluated potential customer's product needs and make appropriate recommendations for a multitude of product lines and services.
Education and Training
Expected in 2012 to to
: Medical Assisting United Education Institute - Jacksonville, Florida GPA:
Expected in 2001 to to
High School Diploma: General Studies Stanton College Preparatory - Jacksonville, Florida GPA:
Skills
Patient-focused care
Compassionate
Dedicated hospice care provider
Medical terminology understanding Filing systems expertise
Paperwork processing
Attention to detail
Physician billing
HIPAA compliance
Patient scheduling
OSHA compliance
Venipuncture/blood draw expert Seasoned in medical clinical procedures Medical laboratory procedures talent
CPR/First Aid certified
Trustworthy companion
Efficient and reliable team player
Adaptable
Records management
Computer proficiency
Type 45 WPM
Written and verbal communication Patient/family focused
ICD-9 forms
Diabetes, Hospice, and Stroke Patient Care Insulin medication assistance understanding
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