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Xfinity Sales Professional Resume Example

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DS
DanahSlaughter
Professional Summary

Adept at maximizing revenue and profits by growing customers and established accounts with a personalized and diligent manner. Persuasive communicator and multitasker with proven planning and relationship-building abilities. Well-versed in collecting market data, evaluating competitors and forecasting trends to improve strategic approaches.

Work History
Comcast - Xfinity Sales ProfessionalCordova , TN06/2018 - 05/2020
  • Conducted home visits to assess needs, demonstrated one on one presentations covering products, and recommend strategic solutions for customer requirements.
  • Collaborated with customers after sales to identify and resolve service, account, or technical product issues.
  • Planned and developed strategies to increase sales and territory.
  • Penetrated new market areas by investigating competitor products, services, and trends.
  • Researched and analyzed data and reports to identify trends and optimal sales strategies.
  • Educated customers on product features used to provide the best service.
  • Compared properties with similar, recently sold properties in neighboring areas to determine the comparative market price.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
  • Developed short and long-term sales strategies to gain market share, uncovered new sales opportunities and increased revenue.
  • Targeted prospects in other territories through careful research of competitor products, services, and trends.
  • Built relationships with customers and the community to establish long-term business growth.
Mettler Toledo - Financial Care AdvisorHouston , TX06/2015 - 05/2018
  • Handled delinquent accounts with care and urgency to maintain outstanding customer service and optimal relationships with the company
  • Processed payments and returned receipts to customers.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Explained the latest promotions, sales incentives, and offerings to promote savings and drive sales.
  • Developed spreadsheets to track bi-monthly billings, client proposals, and contracts.
  • Managed budgeting, forecasting, and performance for all accounts.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Ensured client satisfaction ratings by actively listening and resolving customer's comments and concerns.
  • Built long-term relationships with clients through effective selling, dynamic response and assumptive closing techniques
  • Trained and guided team members to maintain high productivity and performance metrics.
AT&T Inc. - Telesales RepresentativeCity , STATE06/2011 - 03/2014
  • Brokedown objections using friendly, persuasive strategies.
  • Provided customers with knowledgeable and timely responses to questions and concerns.
  • Resolved customer complaints by escalating calls to the proper department.
  • Maintained and recorded customer information in a spreadsheet database
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Set up new accounts and listed personal, demographic, and payment information in the system.
  • Gave information about available products and services including membership details and purchase advantages.
  • Helped new telemarketers learn best practices, communication strategies, and performance standards.
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Mary Kay - Independent Beauty ConsultantCity , STATE01/2014 - Current
  • Made recommendations of appropriate skincare products to meet individual ladies needs
  • Investigated competitive landscape to maintain currency on the market and anticipate negative business impacts.
  • Assisted potential clients in feeling relaxed and comfortable with products by providing facials, makeovers, and samples for each product sold by Mary Kay
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Ensured products were displayed attractively and in an organized manner.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Took cash and credit card payments from customers for purchased products and provided receipts.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Accomplished and surpassed sales goals on a regular basis.
  • Finalized purchases and processed payments.
  • Evaluated customer skin to determine unique conditions and skin types.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • I stayed up to date on inventories, supplies, and customer orders.
  • Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Formulated and presented innovative strategies to team members, executives, and customers to build a foundation for successful sales plans.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Company Name - Consumer Sales ConsultantCity, State01/2021 - Current
Affiliations

Toastmasters USA

Top performer lunch and dinner quarterly

Skills
  • Business development and planning
  • Sales processes
  • Strategic and financial planning
  • Data trending
  • Project organization
  • Strategy development
  • Feedback processing
  • Relationship development
  • Diversity training
  • Diversity awareness
  • Project Management Training
  • Global Collaboration Training
  • Point of sale knowledge
  • Strategic Planning
  • Organizational Development Training
  • Sales and marketing
  • Data collection and analysis
Education
University of Phoenix
City, State
Bachelor of Science: Business Management
Harvard ManageMentor
City
Management
Build Your Own Now

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

81Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Typos

Resume Overview

School Attended

  • University of Phoenix
  • Harvard ManageMentor

Job Titles Held:

  • Xfinity Sales Professional
  • Financial Care Advisor
  • Telesales Representative
  • Independent Beauty Consultant
  • Consumer Sales Consultant

Degrees

  • Bachelor of Science : Business Management
    Management

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