Xfinity Sales Professional Resume Example
Love this resume?Build Your Own Now
DanahSlaughter
Professional Summary
Adept at maximizing revenue and profits by growing customers and established accounts with a personalized and diligent manner. Persuasive communicator and multitasker with proven planning and relationship-building abilities. Well-versed in collecting market data, evaluating competitors and forecasting trends to improve strategic approaches.
Work History
Comcast - Xfinity Sales ProfessionalCordova , TN06/2018 - 05/2020
- Conducted home visits to assess needs, demonstrated one on one presentations covering products, and recommend strategic solutions for customer requirements.
- Collaborated with customers after sales to identify and resolve service, account, or technical product issues.
- Planned and developed strategies to increase sales and territory.
- Penetrated new market areas by investigating competitor products, services, and trends.
- Researched and analyzed data and reports to identify trends and optimal sales strategies.
- Educated customers on product features used to provide the best service.
- Compared properties with similar, recently sold properties in neighboring areas to determine the comparative market price.
- Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Multiplied earnings through sales goal achievement, customer service improvements, and commitment to team objectives.
- Developed short and long-term sales strategies to gain market share, uncovered new sales opportunities and increased revenue.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Built relationships with customers and the community to establish long-term business growth.
Mettler Toledo - Financial Care AdvisorHouston , TX06/2015 - 05/2018
- Handled delinquent accounts with care and urgency to maintain outstanding customer service and optimal relationships with the company
- Processed payments and returned receipts to customers.
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Explained the latest promotions, sales incentives, and offerings to promote savings and drive sales.
- Developed spreadsheets to track bi-monthly billings, client proposals, and contracts.
- Managed budgeting, forecasting, and performance for all accounts.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Ensured client satisfaction ratings by actively listening and resolving customer's comments and concerns.
- Built long-term relationships with clients through effective selling, dynamic response and assumptive closing techniques
- Trained and guided team members to maintain high productivity and performance metrics.
AT&T Inc. - Telesales RepresentativeCity , STATE06/2011 - 03/2014
- Brokedown objections using friendly, persuasive strategies.
- Provided customers with knowledgeable and timely responses to questions and concerns.
- Resolved customer complaints by escalating calls to the proper department.
- Maintained and recorded customer information in a spreadsheet database
- Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Set up new accounts and listed personal, demographic, and payment information in the system.
- Gave information about available products and services including membership details and purchase advantages.
- Helped new telemarketers learn best practices, communication strategies, and performance standards.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Mary Kay - Independent Beauty ConsultantCity , STATE01/2014 - Current
- Made recommendations of appropriate skincare products to meet individual ladies needs
- Investigated competitive landscape to maintain currency on the market and anticipate negative business impacts.
- Assisted potential clients in feeling relaxed and comfortable with products by providing facials, makeovers, and samples for each product sold by Mary Kay
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Ensured products were displayed attractively and in an organized manner.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Took cash and credit card payments from customers for purchased products and provided receipts.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Accomplished and surpassed sales goals on a regular basis.
- Finalized purchases and processed payments.
- Evaluated customer skin to determine unique conditions and skin types.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- I stayed up to date on inventories, supplies, and customer orders.
- Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Formulated and presented innovative strategies to team members, executives, and customers to build a foundation for successful sales plans.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Company Name - Consumer Sales ConsultantCity, State01/2021 - Current
Affiliations
Toastmasters USA
Top performer lunch and dinner quarterly
Skills
- Business development and planning
- Sales processes
- Strategic and financial planning
- Data trending
- Project organization
- Strategy development
- Feedback processing
- Relationship development
- Diversity training
- Diversity awareness
- Project Management Training
- Global Collaboration Training
- Point of sale knowledge
- Strategic Planning
- Organizational Development Training
- Sales and marketing
- Data collection and analysis
Education
University of Phoenix
City, State
Bachelor of Science: Business Management
Harvard ManageMentor
City
Management
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Completeness
- Formatting
- Word choice
- Length
- Measurable results
- Typos
Resume Overview
School Attended
- University of Phoenix
- Harvard ManageMentor
Job Titles Held:
- Xfinity Sales Professional
- Financial Care Advisor
- Telesales Representative
- Independent Beauty Consultant
- Consumer Sales Consultant
Degrees
- Bachelor of Science : Business Management
Management
Similar Resumes
