Enthusiastic Workplace Services Coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of facilities and janitorial and training in management. Motivated to learn, grow and excel in Doordash Company.
Skills
Rapport and trust building
Notetaking and documentation
Community liaison
Service monitoring and evaluation
Note Taking and Documentation
Collaboration
Planning and Coordination
Maintenance & Repair
Meeting facilitation
First Aid/CPR
Teamwork
Planning and Execution
Work History
03/2021 to Current
Workplace Services CoordinatorRealtor.Com – San Jose, CA,
Upheld client satisfaction by designing accurate and detailed timelines for facilities services and alerting clients of changes.
Designed individualized service plans that took into account clients' goals and preferences.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Maintained accurate records and full compliance with government regulations and agency guidelines.
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Exceeded customer satisfaction by finding creative solutions to problems
Juggled multiple projects and tasks to ensure high quality and timely delivery
Prioritized and organized tasks to efficiently accomplish service goals
Recognized by management for providing exceptional customer service
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
11/2017 to Current
ContractorHcl Technologies Ltd. – Westchester County, NY,
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Collaborated closely with clients to better understand entire project scope.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Responded immediately to calls from personnel to clean up spills and wet floors.
Operated compactors and balers to discard cardboard boxes and trash.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Checked in and stocked inventory throughout facility.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Maintained optimal supply levels to meet daily and special cleaning needs.
Performed daily checklists throughout facilities, including cleaning floors, wiping down glass entryways and collecting trash.
Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Wrapped pallets in shrink wrap prior to loading.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Volunteered to assist packers with delivery projects, demonstrating willingness to learn new tasks and increase skill levels.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Completed over 200 customer orders each day in warehouse setting.
Worked safely around moving machinery.
Shipped material and performed boxing, packing, labeling and preparation of any related documents.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
03/2011 to 11/2021
Business OwnerOcean Taqueria – City, STATE,
Put together realistic budgets based upon costs and fees for effectively operating business.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
Coached and mentored team of 6 employees through effective recruitment, hiring and goal setting methods.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Hired and supervised training of over 6 restaurant employees in 10 years.
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
Maintained up-to-date administrative records to monitor operational conditions.
Education
Expected in to to
: Criminal Justice City College Of San Francisco - San Francisco, CA GPA:
Expected in 09/2003 to to
: Massage Therapy Bryman College - San Francisco, CA, GPA:
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