Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Organized Workflow Coordinator offering proven history of excellent communication and empowering leadership. Industrious and meticulous with passion for streamlining processes to improve quality and productivity. Proficiency with workflow management software and demonstrated success in meeting client and management expectations. Diligent Work flow coordinator with six years of success in related roles. Hardworking and attentive to detail with strong skill for building client and vendor rapport. Demonstrated history of effectively managing productive teams to meet project milestones and foster client satisfaction. Focused Workflow Coordinator aiming to leverage five years of logistics industry expertise to contribute immediate value to CJ team. Highly skilled in gathering project requirements and scheduling supply orders and production resources to meet project deadlines and drive quality.

  • Resource Allocation
  • Workflow management tools
  • Project scope
  • Project Management
  • Production Scheduling
  • Quality monitoring
  • Automation understanding
  • Report writing and documentation
  • Production planning
  • Customer Service
  • Compassion
  • Written Communication
  • Reading comprehension
Work History
04/2018 to Current
Work Flow Coordinator Ryder System Inc. Grand Island, NE,
  • Monitored project plans and challenges and proactively resolved obstacles.
  • Facilitated team productivity by providing strong leadership and surmounting challenges.
  • Liaised between clients and management to provide updated status reports.
  • Communicated with team members to enforce deadlines and quality standards.
  • Managed teams of up to 10 members including delegating training and development.
  • Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings to upper management.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.
02/2015 to 04/2018
QA Technician Treehouse Foods New, IA,
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Analyzed test data to determine performance and reliability of materials
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
  • Adjusted, repaired and replaced defective parts and materials.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Documented findings and entered into SAP for tracking.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
  • Kept inspection journals and daily summary logs as required.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
06/2013 to 01/2015
Shipping and Receiving Associate Xerox Franklin, IN,
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Updated database with changes in carrier status.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Reviewed order data to verify transactions and shipping dates.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Maintained accurate computer records of materials weights, bill amounts and identified variances.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Conducted research to address shipping errors and packaging mistakes.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.
Expected in 06/2011
High School Diploma:
First Coast High School - Jacksonville, FL
Additional Information

I have been able to train out of state on our rather complex matrics system. I also have received kudos from Kraft Heinz corporate.

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School Attended

  • First Coast High School

Job Titles Held:

  • Work Flow Coordinator
  • QA Technician
  • Shipping and Receiving Associate


  • High School Diploma

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