Work at home agent Resume Example
Personable and responsible Cashier and customer service Representative Solid team player with upbeat, positive attitude.Dedicated Customer
Service Representative motivated to maintain customer satisfaction and contribute to company success.
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Customer Assistance
- Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
- Consistently generated additional revenue through skilled sales techniques.
July 2015 to January 2016Radisson Hotel Group － Bloomington , MN
Created new processes and systems for increasing customer service satisfaction.
Verified that information in the computer system was up-to-date and accurate.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
June 2015 to July 2015Woodland Towers － City , STATE
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
- Regularly checked on guests to ensure satisfaction with each food course and beverages.
- Managed closing duties, including restocking items.
- Welcomed and acknowledge all guests in a friendly, service-oriented manner.
- Skillfully anticipated and addressed guests' service needs.
March 2014 to July 2015Universal Studios － City , STATE
- Recommended and helped customers select merchandise based on their needs.
- Informed customers about sales and promotions in a friendly and engaging manner.
- Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
- Legal Studies courseworkCoursework in Communications,
- Criminal Law and Public AdministrationCoursework in Juvenile Justice and Deviance in Society
- Coursework in Sociology and Psychology
Coursework in Anatomy, Physiology and Health Assessments
Coursework in Biology, Clinical Chemistry and Microbiology
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Resume Overview
School Attended
- Everest University
Job Titles Held:
- Work at home agent
- Sever
- Pass Sales
Degrees
- Associate of Science : Criminal Justice , 2015
Diploma : Medical Assistant , 2008
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