Women's and Kid's Shoe Associate Resume Example
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WOMEN'S AND KID'S SHOE ASSOCIATE
Professional Summary
Self-motivated and goal-driven media and communications student who demonstrates strong work ethic and creative ability. Seeking opportunities to expand business, communications, and marketing skills. Very organized and able to get a task done. Experience in customer service, retail, sales, and some social media.
Education
Bachelor of Science - Media And Communications With Minor in MarketingEast Tennessee State University//City, State//Expected in August 2021
Associate of Science - Business AdministrationThomas Nelson Community College//City, State//May 2019
- Graduated summa cum laude
Certificate - Medical Billing And CodingPenn Foster College//City, State//May 2014
Skills
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Work History
Landry'sWomen's and Kid's Shoe Associate//Las Vegas , NV//September 2017 to July 2018
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Stocked merchandise each day, clearly labeling items, arranging according to size or color and preparing attractive displays
- Answered questions about store policies and concerns to support positive customer experiences
- Educated customers on promotions to enhance sales
- Listened to customer needs and desires to identify and recommend optimal products
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
- Opened and closed store independently when needed and prepared nightly bank drop for manager
- Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions
- Checked prices for customers and processed items sold by scanning barcodes
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
- Issued receipts and processed refunds, credits, or exchanges
T.J. MaxxSales Associate/Cashier/Jewelry Associate//City , STATE//September 2012 to April 2013
- Assisted customers by answering questions and fulfilling requests
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in credit card sales and new products
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Answered questions about store policies and concerns to support positive customer experiences
- Issued receipts and processed refunds, credits, or exchanges
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
Logan's RoadhouseServer/Bartender//City , STATE//August 2011 to April 2012
- Kept register accurate through correct billing, payment processing and cash management practices
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Prepared beverages and filled food orders for customers
- Greeted and maintained relationships with regular customers
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Upsold menu items to customers, driving up per sale revenues and maximizing profits
Cracker BarrelServer/Hostess//City , STATE//June 2008 to February 2011
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Greeted and maintained relationships with regular customers
- Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
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Resume Overview
School Attended
- East Tennessee State University
- Thomas Nelson Community College
- Penn Foster College
Job Titles Held:
- Women's and Kid's Shoe Associate
- Sales Associate/Cashier/Jewelry Associate
- Server/Bartender
- Server/Hostess
Degrees
- Bachelor of Science - Media And Communications With Minor in Marketing
Associate of Science - Business Administration
Certificate - Medical Billing And Coding
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