Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Personable Wireless Sales Associate with a background exceeding monthly sales quotas and a personality that engages customers. Used to working in fast-paced environments. Looking to join an organization in a sales-oriented role.
- Sales assistance
- Technology knowledge
- Interpersonal and written communication
- Maintenance & Repair
- Conflict resolution
- Active listening
- Work ethic
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- Basic math
- Team management
- Collaboration
- Relationship building
- Time management
- Data management
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12/2020 to Current Wireless Specialist Extra Space Storage – Millersville, MD,
- Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
- Researched and analyzed monetary figures involved in monthly subscription plans and explained commitments and charges to interested guests.
- Searched store inventory system using [Software] to find requested product availability.
- Detailed product features for customers to provide information for best decisions based on personal needs.
- Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
- Used on-site computer systems to access figures and documentation associated with available service plans.
- Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
- Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
- Welcomed guests and asked open-ended questions to best determine which products would meet needs.
- Recommended optimal merchandise based on customer needs and desires.
03/2020 to 04/2020 Retail Sales Associate Planet Fitness – Lawrenceburg, IN,
- Built customer loyalty by engaging with and identifying product needs of customers.
- Worked with off-site locations to find desired items for customers.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Initiated friendly conversation with each customer to determine level of assistance required.
- Engaged shoppers, providing assistance and information on merchandise and product features.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Assisted in ringing up sales at registers and bagging merchandise.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Answered questions about current promotions and resolved issues according to store policies.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
11/2019 to 02/2020 Sales Associate Planet Fitness – Louisville, KY,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Sold various products by explaining unique features and educating customers on proper application.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
10/2016 to 11/2019 Sales Associate Best Buy Co Inc. – City, STATE,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Reset store displays for special events and seasonal merchandise changes.
- Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Negotiated and closed deals with minimal oversight.
- Offered product and service consultations and employed upselling techniques.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Mentored team members in mastering sales techniques to consistently exceed objectives.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Expected in 08/2010 High School Diploma:
Mountain Home Christian Academy - Raleigh, NC
GPA:
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