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Wireless Sales Associate resume example with 5+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview

I am Jessica ASHIQUL Claire. I have 6 years of experience in sales, customer service also have 3-years’ experience in back-of-house, warehouse field. I am enthusiastic, energetic design student with an ambition to work as retail and office assistance while I complete my studies. I have developed excellent in Cashier, sales and customer service from my prior work experience. I have a friendly personality with an intuitive understanding of people which makes me a great team player. I bring a positive attitude, great communication skills and passion for my work.

Skills
  • Strong verbal and personal communication skills.
  • Decision making, critical thinking.
  • Self-motivated, initiative, maintains a high level of energy. 
  • Accuracy and Attention to details. 
  • Tolerant and flexible, adjusts to different situations. 
  • Organization and prioritization skills. 
  • Problem analysis, use of judgment and ability to solve problems efficient.
  • Bilingual- English/Bengali/hindi/urdhu (read, write and speak).
  • Committed to providing excellent customer service.
  • Ability to diplomatically solve customer problems.
  • Experience working with individuals from all socioeconomic groups.
  • Ability to work as a team player or individually.
  • Proficient with Microsoft Office—Word, Excel, PowerPoint, Outlook.
  • Data entry skills/Nu-point teller software experience/Strong typing skills (include words per minute).
  • Skilled at receiving and processing banking transactions.
  • Knowledge of proper cash handling procedures.
  • Balance allocation.
  • Cash drawer maintenance.
  • Knowledge of financial principles and practices.
  • Numeracy skills.
  • Loan processing.
Work Experience
07/2019 to 04/2021
Wireless Sales Associate T-Roc Seattle, WA,
  • Acquired knowledge and understanding of multiple wireless companies and technologies.
  • Sales of phones and contracts for companies such as AT&T, Verizon, & T-Mobile
  • Educating the customers on the cell phones and plans to help them make a decision of purchase based on the individual, and showing them how to utilize their new cell phones.
  • Execute promotions meeting or exceeding established sales goals as established within assigned district
  • Performed administrative tasks such as replenishment of product on sales floor, inventory, answering multiple phone lines, filing paperwork, and maintaining a clean environment.
  • Performing duties related to specific software/hardware installations at the client-site, and helping to configure the setup as per the requirements
  • Regularly updating knowledge about the latest introduced technologies in the world by following the product launch to understand the exact specifics
  • Suggest complimentary products to protect investment.
  • Maintain work are and follow sales floor standards to enhance sales.
  • Handled service or technical queries related to faulty devices
  • Offered technical support to customers.
  • Provided on the job training for new employees
07/2017 to 09/2019
HP Specialist Tapestry, Inc. Grandville, MI,
  • Developed and directed online/Physical training for customers and employees
  • Maintaining Product knowledge and making sure all sales associate know how to use HP and of new technology entering at the market
  • Keeping product stocked and available on the sales floor
  • Help customer to choose right technology for their daily life
  • Organized event at school to show students about new HP technology and teach them how this can help you to develop your skill
  • Worked with users resolving software and hardware problems in proficient manners
  • Found origin of technical errors and realized quick solutions
  • Observed and regulated business applications through remote desktops
  • Visit retail store like Best buy and Costco to make sure all the HP product with right price tag with visible promotion Display
05/2017 to 09/2019
Sales Associate II Macy's Men's & Young. City, STATE,
  • Greeting Customer
  • Assisting customers in making selections and finalizing sales
  • Adept at convincing new customers to sign up for the Macy’s store credit card
  • Helping existing customer with payment and any question about their credit card
  • Call to credit card company behalf of customer
  • Ship out online or in store order
  • Complete daily fulfillment and warehouse goals
  • Find merchandise and stock them with tag in proper station
  • Handled incoming calls for a variety of sales customer service and returns issues for customers
  • Often made outbound calls to a select list of marketing clients prior to the holiday season
  • Responsible for creating and submitting daily log of products sold and products returned
  • End of the shift close register
10/2014 to 03/2016
Sales Associate /customer Service Cell At City, STATE,
  • Learned about new Phones /Product that came into the store or in Market
  • Repair Phone and computers.
  • Examine the mobiles phones to identify the cause of trouble. Provide the customers with cost estimate and a tentative date to conclude the repair work
  • Open up the mobile phone and check the battery life, wirings and connections, screens and other components for efficiency
  • Mend the defects and replace the broken/used up parts and recheck the performance of the mobile phones
  • Deal with clients while returning the cell phones and receiving fees
  • Promote new item like phone plans
  • Complete Daily sales goal and task
  • Reach daily goal to make profitable sales
  • Provide excellence customer service
  • Accurately handle cash transactions
  • End of the shift providing sales report to manager
Education and Training
Expected in 05/2009
High School Diploma: SCHOOL OF BUSINESS
MUSLIM MODERNACADEMY - DHAKA, DHAKA
GPA:
Expected in 05/2011
Associate : SCHOOL OF BUSINESS
B N COLLEGE - DHAKA, DHAKA
GPA:
Expected in 2014
Bachelor of Science: COMPUTER SCIENCE & ENGINEERING
WINONA STATE UNIVERSITY - WINONA, MN
GPA:
Expected in 2018
Associate of Science: COMPUTER SCIENCE
FRESNO CITY COLLEGE - FRESNO, CA
GPA:
Expected in 2023
Bachelor of Science: COMPUTER SCIENCE & ENGINEERING
California State University, Fresno - Fresno, CA
GPA:

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Resume Overview

School Attended

  • MUSLIM MODERNACADEMY
  • B N COLLEGE
  • WINONA STATE UNIVERSITY
  • FRESNO CITY COLLEGE
  • California State University, Fresno

Job Titles Held:

  • Wireless Sales Associate
  • HP Specialist
  • Sales Associate II
  • Sales Associate /customer Service

Degrees

  • High School Diploma
  • Associate
  • Bachelor of Science
  • Associate of Science
  • Bachelor of Science

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