Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

  • Payment Processing
  • Stocking and replenishing
  • Dependable and honest
  • Cash Handling
  • Equipment monitoriing
  • Point of sale knowledge
  • Adaptive and creative
  • Self motivated
  • Friendly and outgoing
  • Networking expertise
  • Relationship Development
  • New trend knowledge
Work History
Wireless Consultant, 02/XXX9 - 02/2020
Otg New York, NY,
  • Maintaining positive relationships regarding business to ensure future sales.
  • 100 percent on performance with cost-benefit analyses of potential and existing customers.
  • Present, promote and sell products/services using solid arguments.
  • Reach out to customer leads through cold calling.
  • Effectively maintained a clean working environment during shift.
  • Took suggestions from sales staff to corporate on ways the company could improve.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Assisted clients in understanding their available options and helped them select the right service plans for their needs.
  • Collaborated with colleagues to discuss market information and strategies.
  • Conducted market research to learn of current trends and to perform sales activities accordingly.
  • Developed and implemented tailored service plans to the needs of particular clients.
  • Installed and maintained systems and analyzed users' needs.
  • Evaluated hardware and software to determine efficiency, reliability and compatibility with existing systems.
  • Followed standards and procedures to maintain safe work environment.
  • Accurately read, understood, and carried out written instructions.
  • Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
Barista, 07/XXX8 - 02/XXX9
  • Developed relationships with customers to improve long-term sales.
  • Greeted customers, provided information, and made guests feel welcome.
  • Assisted customers with ordering or dining area needs.
  • Maintained accuracy when operating cash register.
  • Performed routine cleaning requirements in dining and preparation areas.
  • Performed store opening and closing procedures.
  • Integrated weekly and monthly corporate goals into daily operation.
  • Increased sales by making ordering recommendations to customers.
  • Demonstrated coffee preparation to train new team members.
  • Delivered consistently superb service to all customers.
  • Operated multiple preparation machines simultaneously.
  • Oversaw inventory to ensure supplies never dwindled.
  • Effectively communicated with other employees and upper management to ensure complete care of customers.
  • Prioritized drink requests while managing interruptions.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Complied with standards for merchandising, stocking and storing product.
  • Educated coworkers and customers about new products.
  • Cleaned counters, machines, utensils and seating areas daily.
Sandwitch Artist, 05/XXX6 - 07/XXX8
Subway City, STATE,
  • Organized food preparation stations and replenished supplies as needed.
  • Delivered superior customer service focused on quality and meeting customer needs in a timely manner.
  • Assisted customers, including answering and preparing orders.
  • Complied with safety and sanitation guidelines to ensure the health and wellbeing of customers and other staff.
  • Delivered exceptional, friendly and fast service,.
  • Balanced tills, accurately handled cash , processed credit card payment batches and prepare bank deposits.
  • Greeted ALL customers who walked in within 10-30 seconds of the door.
  • Kept floors clear of debris by using vacuums.
  • Brooms, and bleach rags.
  • Conducted price checks for cashiers and service clerks.
  • Gave every customer immediate and undivided attention.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Prepared and submitted end-of-shift reports using windows 10.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Cleaned food preparation areas, tools and equipment.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
GED: , Expected in 03/XXX9
Mohave Community College - Bullhead City, AZ,

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School Attended

  • Mohave Community College

Job Titles Held:

  • Wireless Consultant
  • Barista
  • Sandwitch Artist


  • GED

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