Wholesale Distributor Administrative Assistant Compliance Assistant Manager resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Career Overview
A meticulous, diligent wholesale jewelry administrative assistant and compliance supervisor on the "Magnificent Mile" in the Windy City, who loves nothing more than helping others resolve their problems or find things they want. A service oriented professional who is confident when handling inquiries, complaints, and communications. A team player that is able to work very timely demands and effectively administer multiple workloads. She is currently looking for a full-time position focusing on client relations/customer service and team leadership, in an environment that offers a greater challenge and personal growth, increased benefits for herself, and the opportunity to help the company advance efficiently and productively
Skill Highlights
In-depth attention to detail
Substantial problem solver
Time management skills
Self-directed
Devoted team player and coach
Energetic work attitude
Eagerness and willingness to learn
Effective communication with people inside and outside an organization
Interpersonal skills
Goal-oriented
Microsoft Office proficiency
Excel spreadsheets
QuickBooks expert
Ability to type at least 60 WPM
Special talent for researching and analyzing data effectively
Strong ability to use and absorb standard business software and applications
Ability to administer stress timely and effectively
Responsible for handling and processing purchase orders TOP 30 wholesale jewelry accounts, including patrons such as Nordstrom, Neiman Marcus, Neiman Marcus Last Call, Von Maur, Anthropologie, J.Jill, and the TJX Companies, by
working directly with the buyer(s)/assistant buyer(s) to assess product needs, product development, price negotiations, logistics, and time frames for ship windows and in house/distribution center cancel dates
liable for successfully analyzing, interpreting, and executing company vendor guidelines/manuals to expedite the processing of merchandise and preventing the delay of transit, payment, chargebacks, returned and cancelled purchase orders
Handling daily tasks of buyer and customer queries about product manufacturing and delivery, communicating adequately to production in Thailand, assess and solve practical complications and deal with a variety of concrete variables in situations where limited standardization exists
Effectively interpreting a variety of instructions and requirements from vendors and sales representatives furnished through interpersonal, nonverbal, and/or written communication In-depth capability to write and submit vendor product development reports, correspondences, and procedure manuals for internal and external operations, while successfully and effectually presenting this material to department and store buyers, assistant buyers, and managers Contact and assist clientele select products based on the customers' needs, product specifications, and regulations as well as emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations
Identify prospective customers by using business directories, follow leads from existing clients, and attend trade shows and conference meetings.
---
Effectively, successfully manage a compliance team to prevent company chargebacks by creating vendor manuals
Profitably surpervise a warehouse team to prepare shipment/freight for exportation
uccessfully analyzing, interpreting, and executing company vendor guidelines/manuals to expedite the processing of merchandise and preventing the delay of transit, payment, chargebacks, returned and cancelled purchase orders
Improved in-house profitability and time by shortening compliances in Chicabo
Work closely with buyers to negotiate prices, material costs, suggest substitute products to attain order
successfully communicate with a team of 200+ in Thailand in regards to complinaces, ship dates, materials
Improved processes by creating detailed, thotough vendor manuals for office team
Improved office processes by creating detailed, though scheduling/planning for vendor shipments and preparation
Successfully communicate with buyers on a daily basis in regards to customer service
Opportunely constantly suggesting new product to buyers to increase sales
04/2013 to 2014
Certified Fit SpecialistNordstrom Michigan Avenue – City, STATE,
Acquired a competitive drive and entrepreneurial confidence to succeed in a commission-based environment while established and achieved personal sales goals as well as supported the goals of the department in the company's Midwest flagship store
Positively and proactively handled customer concerns and prioritized multiple tasks in a fast-paced environment through excellent communication and interpersonal skills and strong organizational and follow-through skills
Built lasting relationships with customers by providing honest and confident feedback regarding merchandise style and fit then contacted them personally to follow up on purchases, suggest new merchandise and invite them to upcoming store occasions
Achieved a high level of ownership, accountability, initiative, and ability to work independently with little to no supervision Implied and executed the best customer service known in the industry to uphold the reputation of the company.
07/2012 to 04/2013
Assistant ManagerWilsons Leather – City, STATE,
Directly worked with Store Sales Manager to promote operational effectiveness and fostered exceptional customer relations to promote the company's good will
Managed and monitored every day operations including employee sales goal setting, inventory controls, scheduling, processing company records, data and documents
Executed and audited the company's visual guidelines and standards on a daily basis through the VMU and achieved quarterly floor set deadlines Recruited potential and new employees as well as conducted new hire orientations to ensure new sales associates were thoroughly trained and oriented to the company's standards to overall attain the company's short term and long term sales goals
Contributed to a positive team environment where others' successes were not under looked by management Sorted and distributed inventory to ensure that accurate labeling/ticketing, logical placement, neat arrangement, and cleanliness were maintained under the company's guidelines in back-of-house
Executed company's loss prevention policies, procedures, and practices to prevent the loss of merchandise on the sales floor, inventory, and monies by internal, external, and operational theft
Successfully supported an understaffed store for 2 months by taking on the workload of 3 managers by demonstrating outstanding problem solving and active listening skills.
Education
Expected in May 2011
Bachelor of Science: Apparel Merchandising Business INDIANA UNIVERSITY - Bloomington , Indiana GPA:
Minor: Kelley School of Business
Expected in
Bachelor of Arts: Retail Marketing Human Resources, and Management PURDUE UNIVERSITY CALUMET - Hammond, Indiana GPA: Attended 2006-2007
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.