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Welcome Desk Attendant Resume Example

Resume Score: 80%

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WELCOME DESK ATTENDANT
Professional Summary

Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and ability to handle all front office operations. Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Polite and positive [Job Title] with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations. Charming and poised individual performing various duties, including [Task] and [Task]. Known for having terrific customer engagement, [Skill] and [Skill] skills. Offers dynamic service to patrons and guests. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].

Skills
  • File management
  • Word processing
  • Communications
  • Customer Service
  • Organization
  • Supporting personal needs
  • Patient-focused care
  • Conducting intakes
  • Recording vital signs
  • Documenting behaviors
  • Feeding assistance expert
  • Dementia and Alzheimer's knowledge
  • Companionship and emotional support
  • Transporting patients
  • Measuring bodily fluids
  • Medical Records Management
  • Efficient and reliable team player
  • Adaptable
  • Inpatient care
  • Compassionate caregiver
  • Direct Patient Care
  • Compassionate
Work History
Welcome Desk Attendant08/2017 to 08/2019
Sanford Health – Fargo, ND

Welcomed and checkin new parents and guests

Help them scrub in properly before entering in the NICU

Made welcome packets for new parents, copied papers for packets

Laminate pictures and posters when needed

Wash, dry, and fold clothes for NICU

Check stock to order

  • Sorted mail and other important data, promoting quick delivery of all messages to recipients.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Caregiver, Community Life Aide/Transport Aide09/2007 to 12/2017
Bethany On University – Fargo, ND
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Documented vitals, behaviors and medications in client medical records.
Caregiver, CNA and CMA for Alzheimer and Dimensa02/2007 to 03/2011
Touchmark – Fargo, ND
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Documented vitals, behaviors and medications in client medical records.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Kept clients engaged in social networks and communities.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Assisted with daily living activities by helping with hygiene needs, [Task] and household chores.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Remained alert to problems or health issues of clients and competently responded.
CNA02/1996 to 01/2007
ManorCare – Fargo, ND
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cleaned and prepared rooms between patients, using aseptic technique to prevent infections and cross-contamination.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Cared for average of 9 patients per shift in Health Care facility, delivering high-quality, efficient support to meet all needs.
Education
License: Registrated Medication Assistant05/2009Board of Nursing
Certified09/1995Medicational Specialist
CPR/First Aid Certified08/1995American Red Cross- Fargo, ND
Certified Nursing Assistant05/1995Northwest Technical College- Moorhead, MN
Clerk Typist/Office Assistant05/1992Northwest Technical College- Moorhead, MN
High School Diploma05/1977Dilworth-Glyndon-Felton Senior High School- Glyndon, MN
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sanford Health
  • Bethany On University
  • Touchmark
  • ManorCare

School Attended

  • Board of Nursing
  • Medicational Specialist
  • American Red Cross
  • Northwest Technical College
  • Dilworth-Glyndon-Felton Senior High School

Job Titles Held:

  • Welcome Desk Attendant
  • Caregiver, Community Life Aide/Transport Aide
  • Caregiver, CNA and CMA for Alzheimer and Dimensa
  • CNA

Degrees

  • License : Registrated Medication Assistant 05/2009
    Certified 09/1995
    CPR/First Aid Certified 08/1995
    Certified Nursing Assistant 05/1995
    Clerk Typist/Office Assistant 05/1992
    High School Diploma 05/1977

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