Website Consultant /Wine Sales Associate Resume Example
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WEBSITE CONSULTANT /WINE SALES ASSOCIATE
https://theresayoung7880.wixsite.com/portfolio
https://www.linkedin.com/in/theresa-young-674033139/
https://www.linkedin.com/in/theresa-young-674033139/
Professional Summary
Personal Statement Experienced Director of Technology and Technology Integration Coordinator with over seventeen years of experience in providing technical support, software and hardware system management and troubleshooting, and training users. As a former classroom teacher, I am highly experienced in bridging the communication gap between technology and end-users. Most recently managed the migration and implementation of a new student database and learning management system, including initiating and planning the transition, monitoring and executing the timeline for deployment, and providing end-user training and support for the launch of the new software. Professional, affable, adaptable, efficient, diligent employee extraordinarily skilled in leaning new software, organization, time management, communication and making technology accessible to all.
Work History
Jwt- Website Consultant /Wine Sales Associate
Seattle , WA08/2019 - Current
Seattle , WA08/2019 - Current
Provide support for website and sales software, as well as troubleshooting POS devices. Assist with order fulfillment and preparing quarterly shipments to customers. Serve tastings of wines and hard ciders and generate product sales at the winery and local farmer's market.
Fort Mill School District- Director of Technology
Fort Mill , SC01/2019 - Current
Fort Mill , SC01/2019 - Current
- Implemented and trained faculty in numerous learning management systems including Blackbaud, Haiku, PowerSchool, Google Classroom, and LiveText Manage and troubleshoot network infrastructure and maintenance, including servers, switches, internet, A/V, and phone systems as well as physical security systems (access control, cameras, and PA) Implement, manage and troubleshoot numerous cloud software systems, including the school website, emergency alert system, constituent database, learning management systems, and email domain Identify gaps in hardware and software needs, developing project goals and executing the resolution within budgetary and time constraints Implemented new constituent database, including training for all members in the community in using the new software modules Managed the allocation of state and federal grants in the expansion and maintenance of the school's security system and network Communicate technology updates, issues and resolutions to all members of the community, including quarterly reports to the Board of Trustees, weekly meetings with the administrative team, and frequent email communications to faculty, staff, and students Design annual budget proposals, manage and adjust monthly spending to remain within budget projections, research budget-friendly solutions to technical needs Plan and complete projects utilizing state and federal grants in the expansion and maintenance of the school's security system and network Facilitated teachers and office staff in the rapid transition to online distance learning, providing guidance on effective methods for utilizing video conferencing, learning management systems, Google Apps for Education, YouTube, and additional web resources for delivering content Conducted professional development webinars, created video demonstrations, and supplied how-to documentation to maintain faculty & staff support and training during pandemic.
Academy Of The Holy Angels- Technology Integration Coordinator / Technology Manager
City , STATE07/2013 - 12/2018
City , STATE07/2013 - 12/2018
- Provided technical support to faculty, staff, and students, resolving hardware and software issues Evaluate curriculum needs for each department to find software solutions for adapting to online learning Mentored younger employees in the department, assisting them in learning the technical aspects of their positions in social media and website management, guiding them in meeting to the needs of colleagues, parents, and students in a fast-paced environment Designed and delivered workshops and training in technology to students, faculty, and staff in Windows, Google Apps, various LMS systems, Adobe, and other cloud and SaaS software systems Managed 1-to-1 tablet PC program, including programming, distributing, and repairing computers for all members of our community.
Academy Of The Holy Angels- Social Studies Teacher
City , STATE09/2003 - 06/2013
City , STATE09/2003 - 06/2013
- Integrated the use of tablet technology into the classroom on a daily basis Created student-centered projects and assignments that further enhanced student knowledge and skills in the use of technology in their education Evaluated curriculum annually to identify and resolve gaps in content and update learning objectives to better meet the needs of students Studied and implemented latest methods and best practices in the classroom environment Served on technology pilot committee, testing new equipment and software to evaluate its application in the classroom and user-friendliness Evaluated digital assessment tools for reliability, end-user experience, and test security, providing feedback and recommendations to developers to improve software application in the classroom Adapted and digitized lessons to utilize the most current advancements in educational technology Established a computer-based classroom, using tablet and learning management system technology to move the majority of student work and grading to the tablet PC.
Skills
- Microsoft Office – PowerPoint March 6, 2015
- MOS: Microsoft Office – Word February 2, 2015
- Microsoft Office
- Technical Support
- Professional Development
- Access Control
- Active Directory
- Microsoft Windows Server
- Network Support
- Software Troubleshooting
- DNS
- Network Administration
- Website Administration
- Website Design
- Grant Administration
- Writing Skills
- Presentation Skills
- Public Speaking
- Classroom Teaching
- Curriculum Development
- Classroom Management
- Diversity and Inclusion Council
- A+, Access, Research
- Active Directory, Microsoft Office, Servers
- Administrative, Office, Software Troubleshooting
- Adobe, MOS, Switches
- Budget, PowerPoint, Teaching
- Hardware, Microsoft Windows, Technical Support
- Computer Networking, Windows, Troubleshoot
- Content, Word, Video
- Council, Network Administration, Video conferencing
- Curriculum Development, Network Support, Website Design
- Database, Network, Website
- DNS, Phone systems, Website management
- Documentation, Cameras, Workshops
- Email, Presentation Skills, Writing Skills
- Fast, Programming
- Grants, Proposals
- Help Desk, Public Speaking
- Meetings, Repairing
Education
Montclair State UniversityCity, StateMasters of Arts: Social Sciences, History
University of South FloridaCity, StateBachelors of Science: Social Science Education
Certifications
Adult and Pediatric First Aid/CPR/AED June 11, 2019, CompTIA A+ April 12, 2014
Certificate of Eligibility with Advanced Standing (NJ) February 2003
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Resume Overview
School Attended
- Montclair State University
- University of South Florida
Job Titles Held:
- Website Consultant /Wine Sales Associate
- Director of Technology
- Technology Integration Coordinator / Technology Manager
- Social Studies Teacher
Degrees
- Masters of Arts : Social Sciences, History
Bachelors of Science : Social Science Education
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