Licensed Full Specialist (Makeup Artistry, Esthetics, Nail Technician) - AREAS OF EXPERTISE: Waxing (Elastic and Hard Wax) and Makeup Artistry Friendly, outgoing, customer service oriented, motivated, high energy, fashion forward individual with strong interpersonal skills Over fifteen years of Makeup Artistry / Cosmetic Retail experience in major Department Stores and Freelance Work Over five years of waxing and exceptional customer service experience One year of Spa Management and Spa Front Desk experience Excellent ability to train staff, organize and prioritize work, multi-task, and have great work ethic
Highlights
Skills Used
I demonstrated my excellent ability to do Unisex Full Body Waxing.
I demonstrated my ability to stand for long periods of time and the physical use of my body. (fingers, hands, arms, bending, etc.)
I used my Bilingual Skills. (English and Spanish)
I also used the skill of really listening to the customer's needs and wants so their expectations were met and exceeded so in turn they left pleased and even booked their next appointment prior to leaving.
Wax Specialist - ABB Waxing - Miami, FL - April 2011 to September 2014
Responsibilities
I worked with Brazilian Hard Wax.
I provided a professional, excellent, and comfortable experience; this included Unisex Full Body Waxing.
I greeted clients at the reception area and treated them with the upmost hospitality. We had a variety of teas that I would serve them.
Once completing the service, I would escort the client back to the reception area and made sure they booked their following appointment.
I generated sales by selling our skin care products and Brazilian fashion clothing and accessories.
I was also responsible for making sure my room was always kept clean and tidy and implements properly sterilized for the customer.
Accomplishments
I acquired experience with Brazilian Hard Wax.
I became educated on new beauty and skin care products.
I also became even more experienced with working in a fast paced, friendly, and motivated environment.
Skills Used I demonstrated my excellent ability to do Unisex Full Body Waxing.
I demonstrated my ability to stand for long periods of time and the physical use of my body.
fingers, hands, arms, bending, etc.) I used my Bilingual Skills.
English and Spanish) I also used the skill of really listening to the customer's needs and wants so their expectations were met and exceeded so in turn they left pleased and even booked their next appointment prior to leaving.
Spa Manager / Full Specialist - Body Minute - Miami, FL - August 2009 to September 2010 Responsibilities I was responsible for creating, promoting, and overseeing a fun and profitable environment through outstanding customer service, service and sales generation, well trained and developed staff, proper scheduling, visual presentation, and up to date stock.
I also lead by example, trained staff, and met and exceeded quota for new client memberships, and service and product sales.
I processed and opened new client memberships, documented sales reports, and reported directly to the owner.
Accomplishments I obtained an excellent ability to train and motivate staff, organize, multi-task, and acquire great work ethic.
I also obtained managerial and leadership experience.
Skills Used I also used my Full Specialist skills as I provided services when we were short staffed.
I used my Bilingual skills.
English and Spanish).
Experience
05/2015 to 10/2016
Wax SpecialistUNI K WAX Center － Aventura, FL
I worked with Elastic Wax unique to UNI K WAX Centers.
I provided a professional, excellent, and comfortable experience; this included Unisex Full Body Waxing.
I greeted the customer at the front desk, introduced myself by name, and escorted the customer to their waxing room.
Once in the room I reviewed their services and if necessary provided a personal wipe to refresh.
I generated sales by selling our one of a kind Roll-on specifically designed for ingrown hair and our SENSE by UKW ANANDA and MUKTI skin care Lines.
I was also responsible for making sure my room was always kept clean and tidy and implements properly sterilized for the customer.
Accomplishments I acquired experience with UNI K WAX's unique Elastic Wax.
I became educated on new skin care products also unique to UNI K WAX Centers.
I also became even more experienced with working in a fast paced, friendly, and motivated environment.
Education
2009
Full Specialist License - Beauty Schools of America - Hialeah Campus, FL.
Languages
Fluent in reading, writing, and conversational English and Spanish.
