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water treatment specialist resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Exceptional Executive/Private Chef with a superb understanding of recipes and food cooking methods. Specialties include determining proper portions, menu planning, and managing food inventory. Passionate about food and hospitality. Skillfully manage kitchen and food preparation areas. Accomplished Chef that has cooked for the working class, wealthy and famous with an 18-year track record of success at mom and pop to corporate restaurants encompassing increased profits, employee retention, grade A Health Department standards, problem resolution, business development, and customer relations while maintaining a high-quality product. Willing to learn anything and thrive in competitive markets with drive, passion, and commitment to exceeding expectations in customer satisfaction, revenue, and cost controls. This is my recent work history but my culinary work history started in 2004 is documented and can be verified.

Skills
  • American Cuisine
  • International Cuisine
  • French-inspired Fusion Cuisine
  • Dependable and reliable
  • Customer service-oriented
  • Team leadership
  • Detail-oriented
  • Strong multi-tasking
  • Decision-making skill
  • Outstanding interpersonal skills
  • Sales experience
  • Active listening skills
  • People-oriented
  • Consistently meets sales goals
  • Excellent communication skills
  • Upselling techniques
  • Skilled problem solver
  • Excellent Customer Service
  • Guest Relations
  • Safety Procedures
  • Kitchen Operations
  • Operating Procedures
  • Food Storage
  • Communication Skills
  • Employee Feedback
  • Performance Appraisal
  • Peer Review
Work History
Water Treatment Specialist, 08/2019 to 07/2022
Asrc Federal Holding Company, , Largo, FL
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adhered to EPA and OSHA regulations.
  • Worked with customers to understand needs and provide excellent service.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Performed water quality analysis, testing and verification.
  • Recorded test data and prepared reports, summaries or charts to interpret test results.
  • Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
  • Used hand tools and power tools to maintain, repair and lubricate equipment.
  • Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
  • Maintained water treatment equipment.
  • Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
  • Collected water samples to test alkalinity, hardness and residual levels.
  • Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
Head Chef, 10/2018 to 07/2019
Sodexo Uk, , St. Petersburg, FL
  • Plan and direct food preparation and culinary activities
  • Modify menus or create new ones that meet quality standards
  • Estimate food requirements and food/labor costs
  • Supervise kitchen staff’s activities
  • Arrange for equipment purchases and repairs
  • Recruit and manage kitchen staff
  • Rectify arising problems or complaints
  • Give prepared plates the “final touch”
  • Perform administrative duties
  • Comply with nutrition and sanitation regulations and safety standards
  • Keep time and payroll records
  • Maintain a positive and professional approach with coworkers and customers
  • Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in th preparation of desserts, fruits, vegetables, raw meat, poultry, fish, and eggs.
  • Kept labor at or below 15% to support business profit targets.
  • Planned promotional menu additions based on seasonal pricing and product availability.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Hired, trained, and managed all kitchen staff, including employee development, issuing disciplinary action, and conducting performance reviews.
  • Evaluated inventory levels daily and placed orders to restock top-selling and specialty items before supplies ran out.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Collaborated with Banquet Chef to create delicious meals for large banquets, including corporate and non-corporate events for up to 1000 people.
  • Mentored more than 10 kitchen staff at all levels to prepare each for demanding roles.
  • Collaborated with vendors and suppliers to obtain quality recipe ingredients while adhering to company budgets.
  • Created recipes and prepared advanced dishes.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Collaborated with staff members to create meals for large banquets.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
  • Implemented successful cross-marketing strategies such as food and wine pairings.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Arranged for kitchen equipment maintenance and repair when needed.
  • Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
  • Coordinated employee schedules and developed staff teams to boost productivity.
  • Collaborated with other personnel to produce and modify menus and selections.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Produced innovative menu offerings to promote company awareness and customer satisfaction.
  • Cooked memorable dishes that brought new customers into the establishment.
  • Verified compliance in preparation of menu items and customer special requests.
  • Oversaw scheduling, inventory management, and supply orders to maintain a fully stocked kitchen.
  • Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
  • Hired, managed, and trained kitchen staff.
  • Supervised and enhanced work of a 15-person team producing more than 400 plates per day.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Forecasted supply needs and estimated costs.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Aligned seasonal promotions with ingredient availability to maximize profits.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Pet Counselor, 07/2016 to 08/2018
Petland Of Largo, , Largo, FL
  • Consistently matched the right pet with the right customer by meeting the needs of both
  • If a customer already had a pet I enhanced their knowledge and enjoyment of the human-animal bond
  • Increased sales by 30% by offering advice on purchases and promoting additional products
  • Managed efficient cash register operations, including scanning items, processing payments, and issuing receipts
  • Assisted customers with locating and choosing merchandise in any store department
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Stocked merchandise each day, clearly labeling items, arranging according to size or color, and preparing attractive displays
  • Communicated accurate information about promotions, customer programs, and products, providing exceptional customer service and driving retention
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations, and specific product promotions
  • Listened to customer needs and desires to identify and recommend optimal products
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
  • Cleaned and disinfected exam areas, equipment, and kennels to prevent the spread of disease, control odors, and maintain a healthy environment
  • Educated caregivers and pet owners on animal care, nutrition, and disease management
  • Addressed problems proactively and knowledgeably, to maintain and enhance client satisfaction
  • Organized client feedback and introduced the streamlined process of replying to and rectifying complaints
  • Achieved 90 - 100% of monthly quota and grew sales every month
  • Handled approximately 12 inbound calls per shift to provide callers with product and service information and generated in-store quotes
  • Consistently hit and exceeded sales goals by 15 - 20%%
  • Trained and coached a team of 9 - 10 sales professionals focused on not losing/closing a sale
  • Motivated team members to meet and exceed sales targets
  • Retained 95% of clients through changing atmospheres by quickly and professionally resolving customer issues
  • Adjusted prices via pre-set schedules, supply management department costs, and other factors regularly
  • Assisted the public in claiming lost animals or selecting animals for adoption.
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Keep cages, kennels, play yards, and clean grooming areas.
  • Observed animal details such as size, condition, behavior, and eating habits and documented data with MS software.
  • Documented animals' weight, size, and condition in the computer system for review by senior staff.
  • Monitored animals for behavioral problems and signs of health issues.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Provided humane care to domestic and wild animals.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Recorded and collected fees such as licenses and adoption fees.
  • Bathed animals and performed related animal grooming and care in preparation for adoption events.
  • Obtained financial contributions and supplies, acquiring over $6,240 in donations.
  • Assessed animal behavior to create online and paper profiles for potential adopters.
  • They then assisted the public in claiming lost animals by checking license tags and posting notices on community websites.
  • Managed inventory, ordered new supplies, and maintained optimal storage to meet expected needs.
Tax Manager/Instructor, 06/2011 to 07/2016
Liberty Tax Service, ,
  • Oversaw team of 25 tax professionals handling up to 2000 clients per year.
  • Prepared US, multistate and international tax returns for business clients.
  • Provided information about available products and services, including services, to clients, resulting in increased business opportunities.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations and entities, including individuals.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Facilitated communication between clients and tax authorities.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Offered clients recommendations to reduce tax liabilities.
  • Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
  • Monitored social media and online sources for industry trends.
  • Supervised tax preparers in providing excellent customer service to callers requiring assistance for any form of tax issues.
  • Recommended financial solutions in relation to tax implications.
  • Conducted call audits to assess interaction quality, accuracy and service success.
  • Administered job knowledge assessments and competency testing for certification-level training.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
  • Assisted with development of improved seminars and training materials.
  • Recruited, selected and retained quality tax preparers.
  • Resolved staff and customer disputes through constructive problem-solving techniques.
  • Taught over 200 tax preparers.
Education
Certification: Taxation And Tax Instructor, Expected in 11/2011 to Liberty Tax Professionals - St. Petersburg, FL
GPA:
  • Graduated in Top 1% of Class
  • Awarded two Tax stores to manage after graduating which was a first for Pinellas and Hillsborough county Florida
  • Awarded Best Attitude
  • Awarded Captain Reliable
  • Generated $120,000 net profit in one and a half months with one tax store.
Vocational Diploma: Culinary Arts, Expected in 08/2002 to Gulf Coast State College - Panama City, FL
GPA:
  • Salutatorian of my class.
  • Teacher's assistant.
Diploma: Small Business Administration And Management, Expected in 06/2001 to Career Education Institute-Norcross - Norcross, GA
GPA:
  • Graduated in Top 1% of Class
High School Diploma: , Expected in 05/1997 to Rutherford High School - Panama City, FL
GPA:
  • Graduated in Top 10% of Class
  • Chosen to participate in Bay County High School Co-Op program and worked in the school office as an office assistant managing student attendance and grading semester exams among other duties.
  • First chair drummer for Rutherford High School Jazz Band

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Resume Overview

School Attended

  • Liberty Tax Professionals
  • Gulf Coast State College
  • Career Education Institute-Norcross
  • Rutherford High School

Job Titles Held:

  • Water Treatment Specialist
  • Head Chef
  • Pet Counselor
  • Tax Manager/Instructor

Degrees

  • Certification
  • Vocational Diploma
  • Diploma
  • High School Diploma

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