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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.

Skills
  • Decision Making
  • Work Orders and Documentation
  • Coordination with Service Team
  • Diagnosis and Repair
  • Specification Reading
  • Component and System Testing
  • Computerized Diagnostics
  • Attention to Detail
  • Safety Policies and Procedures
  • Parts Repair and Refurbishment
  • Hardworking and Dedicated
  • Customer Relations
  • Willing to Learn
  • Problem Solving
  • Repair Cost Estimation
  • Mechanical Troubleshooting
  • ASE Certified
  • Vehicle Operation and Assessment
  • Documentation and Recordkeeping
  • Schematic Interpretation
  • Service Schedule Coordination
Work History
07/2021 to Current
Water Loss Technician Assistant Fedex Cross Border North Salt Lake, UT,
  • Clean and maintain equipment.
  • Detect and remove moisture from structures.
  • Detect and mitigate mold and prep structures for reconstruction.
  • Respond to after hours emergency calls.
  • Perform warehouse duties as needed.
  • Completed basic and semi-skilled work with little or no oversight.
02/2021 to Current
Owner Monro Muffler Brake & Service Burlington, VT,
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Provided customer service on all accounts and resolved problems.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Changed, rotated and balanced tires on different types of vehicles.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Analyzed and located malfunctions in brakes, motors, switches and control systems.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Examined new and replacement parts to uncover defects.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Responded to customer telephone calls, emails and in-person requests for assistance.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
07/2016 to 02/2021
Master Automotive Technician Jim Norton Toyota Of Tulsa City, STATE,
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Communicated issues to supervisor and helped develop solutions.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Education
Expected in 08/2015
Associate of Science: Automotive Technology
Oklahoma State University Institute of Technology - Okmulgee - Okmulgee, OK
GPA:
Expected in 12/2013
Associate of Science: Automotive Technology
Tulsa Technology Center - Broken Arrow, OK
GPA:
Certifications
  • ASE Master Certifies
  • Associates degree in Applied Sciences -Automotive Technology
  • 5+ Years experience in Automotive Repair
  • Refrigerant Handlers Certified

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Resume Overview

School Attended

  • Oklahoma State University Institute of Technology - Okmulgee
  • Tulsa Technology Center

Job Titles Held:

  • Water Loss Technician Assistant
  • Owner
  • Master Automotive Technician

Degrees

  • Associate of Science
  • Associate of Science

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