Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.
Skills
Decision Making
Work Orders and Documentation
Coordination with Service Team
Diagnosis and Repair
Specification Reading
Component and System Testing
Computerized Diagnostics
Attention to Detail
Safety Policies and Procedures
Parts Repair and Refurbishment
Hardworking and Dedicated
Customer Relations
Willing to Learn
Problem Solving
Repair Cost Estimation
Mechanical Troubleshooting
ASE Certified
Vehicle Operation and Assessment
Documentation and Recordkeeping
Schematic Interpretation
Service Schedule Coordination
Work History
07/2021 to Current
Water Loss Technician Assistant Fedex Cross Border – North Salt Lake, UT,
Clean and maintain equipment.
Detect and remove moisture from structures.
Detect and mitigate mold and prep structures for reconstruction.
Respond to after hours emergency calls.
Perform warehouse duties as needed.
Completed basic and semi-skilled work with little or no oversight.
02/2021 to Current
OwnerMonro Muffler Brake & Service – Burlington, VT,
Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
Assessed income and expenses and adapted plans to improve profit levels.
Provided customer service on all accounts and resolved problems.
Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
Changed, rotated and balanced tires on different types of vehicles.
Replaced damaged, missing or defective parts with new and refurbished components.
Completed full vehicle inspections to check for leaks, damage or other issues of concern.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Analyzed and located malfunctions in brakes, motors, switches and control systems.
Used specialized tools to detect leaks in gas and refrigerant systems.
Examined new and replacement parts to uncover defects.
Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Explained estimates and determined repair timelines to manage customer expectations.
Responded to customer telephone calls, emails and in-person requests for assistance.
Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
07/2016 to 02/2021
Master Automotive TechnicianJim Norton Toyota Of Tulsa – City, STATE,
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Communicated issues to supervisor and helped develop solutions.
Used specialized tools to detect leaks in gas and refrigerant systems.
Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Explained estimates and determined repair timelines to manage customer expectations.
Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Education
Expected in 08/2015
Associate of Science: Automotive Technology Oklahoma State University Institute of Technology - Okmulgee - Okmulgee, OK GPA:
Expected in 12/2013
Associate of Science: Automotive Technology Tulsa Technology Center - Broken Arrow, OK GPA:
Certifications
ASE Master Certifies
Associates degree in Applied Sciences -Automotive Technology
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School Attended
Oklahoma State University Institute of Technology - Okmulgee
