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Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified.
- Decision Making
- Work Orders and Documentation
- Coordination with Service Team
- Diagnosis and Repair
- Specification Reading
- Component and System Testing
- Computerized Diagnostics
- Attention to Detail
- Safety Policies and Procedures
- Parts Repair and Refurbishment
- Hardworking and Dedicated
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- Customer Relations
- Willing to Learn
- Problem Solving
- Repair Cost Estimation
- Mechanical Troubleshooting
- ASE Certified
- Vehicle Operation and Assessment
- Documentation and Recordkeeping
- Schematic Interpretation
- Service Schedule Coordination
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07/2021 to Current Water Loss Technician Assistant Fedex Cross Border – North Salt Lake, UT,
- Clean and maintain equipment.
- Detect and remove moisture from structures.
- Detect and mitigate mold and prep structures for reconstruction.
- Respond to after hours emergency calls.
- Perform warehouse duties as needed.
- Completed basic and semi-skilled work with little or no oversight.
02/2021 to Current Owner Monro Muffler Brake & Service – Burlington, VT,
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
- Assessed income and expenses and adapted plans to improve profit levels.
- Provided customer service on all accounts and resolved problems.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Changed, rotated and balanced tires on different types of vehicles.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns and maintaining supplies.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Examined new and replacement parts to uncover defects.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Demonstrated process of preventive maintenance and visual inspections to junior mechanics.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Responded to customer telephone calls, emails and in-person requests for assistance.
- Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
07/2016 to 02/2021 Master Automotive Technician Jim Norton Toyota Of Tulsa – City, STATE,
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledge bases.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Communicated issues to supervisor and helped develop solutions.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Expected in 08/2015 Associate of Science: Automotive Technology
Oklahoma State University Institute of Technology - Okmulgee - Okmulgee, OK
GPA:
Expected in 12/2013 Associate of Science: Automotive Technology
Tulsa Technology Center - Broken Arrow, OK
GPA:
- ASE Master Certifies
- Associates degree in Applied Sciences -Automotive Technology
- 5+ Years experience in Automotive Repair
- Refrigerant Handlers Certified
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