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warranty clerk resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Customer Service
  • Data Entry
  • Information Verification
  • Problem-Solving
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Attention to Detail
  • Decision Making
  • Recordkeeping Organization
Experience
04/2013 to Current
Warranty Clerk Louisiana Machinery Company Deridder, LA,
  • Examined claims, records and procedures to grant approval of coverage.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
06/2011 to 04/2013
Driver Ryder System Nicholasville, KY,
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Staged and sorted multiple types of products for loading.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Delivered goods and services to customers on time and in excellent condition.
  • Documented daily mileage, gas and other data.
  • Monitored traffic conditions and applied defensive strategies to avoid accidents.
05/2010 to 06/2011
Warehouse Worker Caterpillar Iowa City, IA,
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Filed requisitions for out of stock items and supplies.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
09/2007 to 05/2010
Receiving Supervisor Patterson Companies Everett, WA,
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Identified and reported inventory discrepancies to supervisor with recommendations for correction.
  • Reviewed work orders to check correctness of deliveries.
  • Investigated inventory discrepancies to maintain recordkeeping validity.
  • Checked accuracy of cargo manifests against purchase orders, identifying errors before invoices entered [Software] system.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Maintained accurate accountability level for deliveries through [Task].
09/2005 to 08/2007
Warehouse Worker Caterpillar Jacksonville, FL,
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Packed boxes and stock using organizational guidelines.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
08/1999 to 09/2005
Manager Black Butte Ranch Sisters, OR,
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Maintained adequate staffing to meet objectives within budget.
05/1994 to 01/1999
Military Police Officer U.S. Army City, STATE,
  • Enforced military laws and regulations.
  • Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance.
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances.
  • Completed regular patrols of assigned areas within operations areas.
  • Diffused hostile situations with effective negotiation techniques.
  • Mitigated risk with immediate emergency response security.
  • Traveled to foreign territories to set up and defend military camps.
  • Transported dignitaries, government officials and criminals between stipulated locations.
  • Managed CCTV, access control, security lighting, gate systems and incident management systems.
Education and Training
Expected in 05/1992 to to
High School Diploma:
Brandon High School - Brandon, FL
GPA:
Expected in to to
:
Fort Valley State University - Fort Valley, GA
GPA:

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Resume Overview

School Attended

  • Brandon High School
  • Fort Valley State University

Job Titles Held:

  • Warranty Clerk
  • Driver
  • Warehouse Worker
  • Receiving Supervisor
  • Warehouse Worker
  • Manager
  • Military Police Officer

Degrees

  • High School Diploma

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