• Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Warranty Administrator
Please provide a type of job or location to search!
SEARCH

Warranty Administrator Resume Example

Love this resume?Build Your Own Now
WARRANTY ADMINISTRATOR
Professional Summary

Detail-oriented Warranty Administrator with a well-coordinated and proactive approach to verifying information, following up with manufacturers and solving customer concerns. Excellent multitasking and communication skills. Offering 10 years of experience. Driven to maintain smooth and efficient warranty processing services for maximum customer satisfaction. Adept at communicating with manufacturers to obtain parts and payments. Pursuing a new position with long-term potential.

Skills
  • Data management
  • Attention to detail
  • Self motivated
  • Result oriented
  • Business administration
  • Data entry
  • Bookkeeping
  • Workflow planning & time management
  • Strong organization skills
  • Problem solver
  • Customer service expert
  • Critical thinking
Work History
Warranty Administrator, 03/2018 to Current
Bob Moore Auto Group – Tulsa , OK
  • Reconcile monies due, follow up on outstanding claims and work with accounting department to obtain payments.
  • Monitor factory recalls and announcements to stay on top of changes.
  • Keep physical files and digitized records organized for easy updating and retrieval by authorized team members and auditors.
  • Submit warranty claims for payment in a timely manner according to policies and procedures of he manufacturer.
  • Complete all necessary training and education requirements for my position.
  • Ensure all authorization requirements are met per the policies and procedures of the brand.
  • Work closely with management, technicians, and advisers to ensure documentation is recorded to the standard of manufacturer's policy.
  • Track and monitor warranty trends to avoid unnecessary audit.
Service Advisor, 08/2017 to 03/2018
Cummins Bridgeway – Newhudson , MI
  • Handled customer issues with confidence to provide effective resolution of problems.
  • Suggested add-on services that would be helpful to customers and improve bottom line.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Responded to all customer inquiries thoroughly and professionally.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
Warranty Administrator , 03/2013 to 07/2017
Bob Moore Auto Group – Midland , TX
  • Reconciled and collected over $200,000.00 of delinquent warranty claims in first 6 weeks of employment.
  • Developed team communications and information for service meetings regarding warranty work.
  • Closely monitor warranty trends.
  • Post all flat rate flag time for payroll weekly and perform all corrections and back flagging of technician time.
  • Reconciled monies due, followed up on outstanding claims and obtain payment in a timely manner.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements including assisting accounts receivable. Processed invoices, purchase orders, credit memos, check requests, customer refunds,and payment transactions.
  • Reconcile all account schedules and post journal vouchers weekly.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Complete all required training classes as well as elective supplemental training for job title.
  • Total loss was less than $6000.00 for a 3 year audit.
Warranty Administrator, 02/2010 to 08/2013
Bob Moore Auto Group – Oklahoma City , OK
  • Reconciled monies due, followed up on outstanding claims and worked with accounting department to obtain payments.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Complete all required training classes as well as elective classroom training for job title.
  • Closely monitor warranty trends.
  • Reconcile all account schedules and post journal vouchers weekly.
  • Complete all required training classes as well as elective out of state classroom training for job title.
  • Proactively investigated all unpaid claims. Correcting or appealing them within strict time constraints.
  • Actively reduce loss potential by by enforcing the ever changing policies and procedures of warranty.
  • Filled in cashier and receptionist positions when necessary. Interacted with customers professionally by phone, email or in-person to provide information and directed to the correct staff members.
  • Oversaw logistics for incoming replacement parts and outgoing shipments of defective components.
Education
High School DiplomaFranklin High School - City
Associate of ScienceColumbus State Community College - City, State
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Measurable results

Resume Overview

School Attended

  • Franklin High School
  • Columbus State Community College

Job Titles Held:

  • Warranty Administrator
  • Service Advisor

Degrees

  • High School Diploma
    Associate of Science

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Automotive-Warranty-Administrator-resume-sample

Automotive Warranty Administrator

Ed Napleton Automotive Group

Glendale , WI

Warranty-Administrator,-Sales-and-Service-Assistant-resume-sample

Warranty Administrator, Sales and Service Assistant

American International Group

2025 Lincoln Highway Edison , NJ

WARRANTY-ADMINISTRATOR-resume-sample

WARRANTY ADMINISTRATOR

Group 1 Automotive

El Paso , TX

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.