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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Handles diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.

Skills
  • Loading and unloading
  • Scheduling
  • Shipping and Receiving
  • Forklift Operation
  • Cleaning
  • Assembly and Production
  • Order Picking and Processing
  • Math
  • Packaging
  • Materials Handling and Transport
  • Safety and compliance
  • Customer relationships
  • Warehouse safety
  • Performance improvement
Work History
12/2019 to Current
Warehouse Worker Wegmans Food Markets Fairfax, VA,
  • Hanger/include putting customer garments on hangers to be sent into the steam tunnel for pressing and visually inspecting all garments for proactive repairing, such as holes, tears or damaged zippers.
  • The position involves repetitive motions over the entire shift, including standing, walking and repeated bending, stretching, twisting and lifting ,able to stand 8 to 10 hours.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Simplified shipping and receiving processes for improved workflow.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
04/2016 to 02/2019
Call Center Representative Humana Inc. Guntersville, AL,
  • Answering phone technical support helping individuals and assisting with their phone issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
  • Reduced downtime to support quality control, boost revenue and complete projects on time and under budget.
  • Optimized customer support by establishing collaborative service environment.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Completed over 50 outbound calls per shift to deliver prepared survey scripts
01/2015 to 07/2016
Sanitation Worker Jacobs Engineering Group Inc. South Charleston, WV,
  • Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
  • Dumped recyclable materials and discarded refuse at appropriate disposal sites.
  • Conducted pre- and post-trip inspections and basic repairs to maintain performance levels and prevent breakdowns.
  • Consulted with customers to address problems with garbage collection, maximizing team efficiency and customer satisfaction.
  • Maintained tight timetables and strict safety standards by smoothly dismounting and remounting trucks at each stop.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
04/2012 to 01/2015
Warehouse Worker Wegmans Food Markets Hunt Valley, MD,
  • Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
  • Ensures that orders are accurate.
  • Stages items correctly for delivery.
  • Operates handling equipment and Pulls warehouse items from the shelves based on number, size, color, quantity, and quality requirements.
  • Ensures that orders are accurate.
  • Stages items correctly for delivery equipment and ensures safety regulations are followed.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Education
Expected in 05/2010
High School Diploma: Basic
Mitchell Baker High School - Mitchell, GA,
GPA:
Additional Information
  • Authorized to work in the US for any employer
  • Security Guard Class D Security License Drivers License Gun license Forklift Certification

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Resume Overview

School Attended

  • Mitchell Baker High School

Job Titles Held:

  • Warehouse Worker
  • Call Center Representative
  • Sanitation Worker
  • Warehouse Worker

Degrees

  • High School Diploma

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