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Warehouse Worker Resume Example

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WAREHOUSE WORKER
Professional Summary
Highly enthusiastic customer service professional with three years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Reliable Office Assistant with extensive track record in demanding sales and account management environments. Core Strengths Strong organizational skills Inventory control familiarity Sharp problem solver Adaptive team player Energetic work attitude Opening/closing procedures Large cash/check deposits expert Customer service expert Store maintenance ability Strong work ethic. Accustomed to exceeding employer and customer requirements. Excellent communication skills, self-motivated, self-directed and comfortable with significant responsibility. Ability to work in any active environment. Motivated to meet companies polices and procedures.
Core Qualifications
  • Quick learner
  • Shipping and receiving
  • Multi-tasker
  • Adaotable 
  • Customer-service focused
  • Adaptable
  • Patient and diligent
  • Outgoing personality
Experience
Warehouse Worker
April 2015Greenfront Furniture - Manassas, VA
Answered customers' questions and addressed problems and complaints in person and via phone.
Helped customers select rugs that best fit their personal needs.
Maintained visually appealing and effective displays for the entire store.
Kept the showroom clean and maintained neat, orderly product displays.
Worked at a rapid pace to meet tight deadlines.
Operated the skyjack with zero incidents.
Unloaded the rug trucks to put them in the approporiate place.
Followed proper procedures as established by the company.
Warehouse Associate
November 2013 to December 2014Perpetual Kid - Sterling, VA
  • Prevented store losses using awareness, attention to detail and integrity.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Stocked and rotated inventory regularly.
  • Organized the store by returning all merchandise to its proper place.
  • Replenished merchandise shelves with items from the stockroom.
Office Assistant
September 2010 to October 2013Harris Teeter - Manassas, VA
  • Prevented store losses using awareness, attention to detail and integrity.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Organized weekly sales reports for the sales department to track product success.
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Compiled weekly monetary reports and records for store managers.
  • Maintained adequate cash supply in cash drawers in multiple checkout stations.Managed cash stock and inventory balances accurately.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Customer Service Associate
April 2009 to July 2009Glory Days Grille - Manassas, VA
  • Created new processes and systems for increasing customer service satisfaction.Worked as a team member performing cashier duties, product assistance and cleaning.
Customer Service Representative
January 2008 to May 2008Mattress- Warehouse - Manassas, VA
  • Regularly sought opportunities to up sell and add on additional merchandise.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Communicated all merchandise needs or issues to appropriate supervisors.
  • Stocked and rotated inventory regularly.
Education
High School Diploma : 2009Osbourn High School - Manassas, VAInvolvement in Future Business Leaders Of America.
High School Diploma : Criminal Justice / Computer Technology Computer ScienceUniversity of Phoenix - Manassas, VACriminal Justice / Computer Technology Computer Science
High School Diploma : Computer ScienceNorthern Virginia Community College - Manassas, VAComputer Science
Personal Information
Strong work ethic. Accustomed to exceeding employer and customer requirements. Excellent communication skills, self-motivated, self-directed and comfortable with significant responsibility. Ability to work in any active environment. Motivated to increase learning speed at a fast pace.
Interests
Furthering my education in the Internet Technology field.
Skills
Attention to detail, cash handling, cashier, customer service, inventory, multi-tasking, policies, processes, knowledge of store, receiving, sales, sales reports, shipping and receiving.
Additional Information
  • Interests Furthering my education in the Internet Technology field.
  • Additional Information Strong work ethic. Accustomed to exceeding employer and customer requirements. Excellent communication skills, self-motivated, self-directed and comfortable with significant responsibility. Ability to work in any active environment. Motivated to increase learning speed at a fast pace. Community involvement, SERVE Shelter Thrift Store, VA- Cleaned, and Stocked through volunteer program during high school Prince William County Sheriff's Office - Volunteered and assisted at child identification events throughout the county. I assisted with collecting, and distributing toys for annual Christmas Toy Drive. American Red Cross- Assisted in fund-raising events. Habitat for Humanity- Loading furniture into cars and helping with their inventory.
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Resume Overview

Companies Worked For:

  • Greenfront Furniture
  • Perpetual Kid
  • Harris Teeter
  • Glory Days Grille
  • Mattress- Warehouse

School Attended

  • Osbourn High School
  • University of Phoenix
  • Northern Virginia Community College

Job Titles Held:

  • Warehouse Worker
  • Warehouse Associate
  • Office Assistant
  • Customer Service Associate
  • Customer Service Representative

Degrees

  • High School Diploma : 2009
    High School Diploma : Criminal Justice / Computer Technology Computer Science
    High School Diploma : Computer Science

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