Warehouse Worker Resume Example

Always went out of my way to help guests even when it wasn't my section. My main goal was to get the drink order from bars and back soda station and get the drinks out to the guest in a timely manner. As well if anything else they needed and I could help with provide what I could. I managed to do this while going to school.

• Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
• Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
• Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
• Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
• Maintained the Topgolf Manerisms and happy positive attitude.

• Maintained records related to sales, returns and inventory availability.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Maintain sign ups for memeberships at registers when checking out guests.
• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Applied security and loss prevention training toward recognizing risks and reducing store theft.
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Maintained organized, presentable merchandise to drive continuous sales.
• Maintained customer satisfaction while handling shoes product returns quickly and professionally.

• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Achieved sales goals of Setting appointments and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
• Set appointments for solar energy by going door to door even in cold weather to boost sales.
• Came in formal wear to the office on time for meetings in the mornings.