Warehouse Worker Resume Example Company Name

WAREHOUSE WORKER

Professional Summary

Industrious Warehouse Worker skilled in driving efficient receiving, inspection and storage operations to maintain accuracy. Excellent ability to handle diverse materials, boxes, crates and pallets to achieve high-quality packaging standards and reduce risk. Bringing 5 years of related experience and dedication to meet production and quality goals.

Skills

Process optimization
Order picking and processing
Forklift operations
Shipping and receiving
Safety and compliance
Loading and unloading
Stock management
Order fulfillment
Staff scheduling
Relationship building and management
Customer relations
Customer experience

Oral and written communication
Order processing
POS systems operations
Operations
Staff management
Desktop support
Technical issues analysis
Customer service expert
Skilled multi-tasker
Technical support
Complaint resolution
Fast learner

Work History

Warehouse Worker, 07/2014 to Current
Company Name – City, State

Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Used forklifts and pallet jacks to relocate products.
Identified inadequate materials and faulty equipment and brought to supervisors' attention.
Performed inventory control, such as counting and stocking merchandise.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Consistently lifted materials weighing as much as 100+ pounds.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.

Assistant Manager, 06/2012 to 07/2014
Company Name – City, State

Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Supported staff development and goal attainment by focusing on skill development and job satisfaction.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained team members in successful strategies to meet operational and sales targets.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Monitored employee performance and developed improvement plans.
Assessed workloads to meet seasonal fluctuation needs.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Submitted reports to senior management to aid in business decision-making and planning.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Coached team on effective upselling and cross-selling methods.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.

Technical Support Specialist, 03/2010 to 06/2012
Company Name – City, State

Broke down and evaluated user problems using test scripts, personal expertise and probing questions.
Collaborated with vendors to locate replacement components and resolve advanced problems.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Fielded average of 40 inbound phone calls to deliver effective support and remotely resolve service issues.
Adhered to all company established policies and procedures.
Documented all transactions and support interactions in system for future reference and addition to knowledge base.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Submitted service tickets for equipment maintenance requests.
Supported business development and sales leaders by educating end users on technical systems.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolution.
Activated accounts for clients interested in new services.
Recorded and maintained relevant notes for each client and work order.

Kitchen Trainer, 06/2003 to 03/2010
Company Name – City, State

Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Used down times to prepare ingredients and restock supplies for expected busy periods.
Inspected equipment such as refrigerators and warming lamps every [Tuesday to check compliance with safe operating levels.
Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
Organized, arranged, and re-stocked various stations, including grill, fried food, and service areas.
Maintained composure and work quality while under stress.
Maintained clean, trash-free work-spaces to maximize productivity and safety.
Learned hot] and [cold]prep work tasks in order to provide skilled backup for diverse roles.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.
Ensured proper handling and preservation methods while packaging and storing food products.
Trained new employees in various positions in kitchen.

Education

High School Diploma: 2005
Robert E Lee High School - City, State

PsychologyTyler Junior College - City, State

Resume Overview

School Attended

Robert E Lee High School
Tyler Junior College

Job Titles Held:

Warehouse Worker
Assistant Manager
Technical Support Specialist
Kitchen Trainer

Degrees

High School Diploma : 2005
Psychology

Warehouse Worker Resume Example

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