LiveCareer-Resume

Warehouse Team Leader resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
  • Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and monitoring abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 60 pounds.
  • Punctual attendance, professional bringing more than 10 years of experience. Diligent in updating records, inspecting shipments and resolving discrepancies. Effectively rotate stock to minimize spoilage and obsolescence.
  • Hardworking and strong individual with extensive knowledge of WMS warehouse organizations. Resourceful worker with training in Microsoft and related tools to use. Proven history of reorganizing processes for increased productivity.
  • Monitoring and delegating with productivity and accuracy with the associates in the daily report sheet. Discussing the five why's and how we can minimized the errors from recurring.
  • Results-focused leadership,professional with strength in Picking, Receiving and Put Away. Proactive leader with strengths in communication and collaboration. Proficient in leveraging work load and cross training knowledge to promote (EOD). Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Skills
  • Loss prevention
  • Report creation
  • Freight operations
  • Inventory control
  • Adaptive team player
  • Materials transport
  • Dependable and reliable
  • Stockroom procedures
  • Product organization
  • Quality assurance
  • Project management
  • Documentation
  • Administrative support
  • Scheduling
  • Staff supervision
  • MS Office
  • Time management
  • Team building
  • Strategic planning
  • Inventory management
  • Conflict resolution
  • Training
  • Technical support
  • Record keeping
Experience
Warehouse Team Leader, 02/2017 - Current
Ryder System Inc. Forest Park, GA,
  • Trained staff on material handling processes to reduce shipping times.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Managed day-to-day shipping and receiving, typically overseeing more than 3,000 packages in 10-hour period.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Cross trained and work in other departments as necessary, including temperature controlled environments below freezing.
  • Research and resolve discrepancies between actual product and associated documentations.
  • Report any and all unsafe conditions to the appropriate person.
Customer Service Representative, 08/2016 - 12/2017
Tech Air Sparks, NV,
  • Cultivated impact relationships with customers and drove business development by delivering product knowledge.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Ability to focus and repeat heard English Language clearly, in order to provide fast, accurate captioning.
  • Answer customer calls and handle inquiries.
  • Ability to teach and communicate proper guidelines to the customer for DIY steps.
  • Strong memory recall and focus with the ability to re-voice verbatim what is heard, in real time.
Warehouse Team Member, 08/2015 - 08/2016
Gap Inc. Carmel, NY,
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Operated office equipment and technology.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Replenished inventory with focus on addressing customer needs.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Unload cartons from electric conveyor and stack onto trailer.
  • Move merchandise weighing up to 60 lbs.
Warehouse Associate, 10/2009 - 08/2015
Jetcorp Technical Services Inc, D/B/A Flying Colours Corp Chesterfield, MO,
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Inspected and moved products to designated areas in warehouse.
  • Staged products between receiving, storage and shipping areas to accurately transfer items.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Organized and positioned product cases in produce warehouse and walk-in cooler.
  • Unloaded freight using pallet jacks to transport heavy items to locations in warehouse.
  • Scanned container labels to verify contents and determine target destination using RF scanners.
  • Loaded perishable and non-perishable items into trucks according to planned delivery schedules.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Inventoried items with daily cycle counts and monthly audits, investigating discrepancies to keep data accurate.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Counted and stocked merchandise as specified by inventory control log.
  • Manage and trained new hire using the Warehouse Management System (WMS).
Education and Training
Associate of Applied Business: Accounting, Expected in 05/2016
-
Everest University - Tampa - Tampa, FL
GPA:

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Resume Overview

School Attended

  • Everest University - Tampa

Job Titles Held:

  • Warehouse Team Leader
  • Customer Service Representative
  • Warehouse Team Member
  • Warehouse Associate

Degrees

  • Associate of Applied Business

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