Reliable and friendly customer service mngr who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Routinely helped as many as 50 - 75 customers each day in a high-volume retail outlet.
Received nine “exceeds expectations” ratings on performance reviews.
Promoted to customer service manager after only 12 months of employment.
Used propane forklift to load trailer at warehouse.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Cleaned, wrapped, and labeled outgoing orders.Counted and verified orders picked to ensure accuracy.
greeted and wrote up customers according to what specific service was needed.
performed oil change and tire installment services.
helped on average 40 - 50 customers a day on tire sales and made sure to give exactly what the customer needed based on vehicle manufacturer and d.o.t specifications
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Maintained visually appealing and effective displays for the entire store.
Offered exceptional customer service to differentiate and promote the company brand.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
attended wal mart time management and associate training class
attended wal mart sexual harassment prevention course
attended goodyear tire vehicle specifics training course
attended 3m headlight restoration course
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