waitress supervisor office personnel resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hardworking and reliable Service Representative with strong ability in multitask and communication. Offering Fast learner, years of customer service and remain calm under pressure. Highly organized, proactive and punctual with team-oriented mentality.

  • Task delegation
  • Waiting tables
  • Service prioritization
  • Check payment processing
  • Menu knowledge
  • Menu memorization
  • Scheduling and calendar management
  • Planning
  • Leadership
  • Training & Development
  • PPE use
  • Problem resolution
  • Organizational skills
  • Work ethic
  • Clerical
Waitress Supervisor, Office Personnel, 11/2015 to Current
St Mary's Health SystemHampden, ME,
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Provided exceptional service to high volume of daily customers.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Served as central point of contact for all outside vendors needing to gain access to building.
Resident Assistant, Medication Aid, 10/2015 to 01/2019
Hospital Sisters Health System - CorporateMarinette, WI,
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Monitored vital signs during medication administration to quickly identify any complications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Managed administrative tasks, including maintenance requests, room change process and incident reports.
  • Followed care plan and directions to administer medications.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Certified Nursing Assistant, 01/2013 to 10/2015
Park Place Assisted LivingCity, STATE,
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Collected and documented vital signs to track current patient conditions.
  • Delivered high level of care to every patient.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients during ambulation and moved from one place to another by pushing wheelchairs.
Medical Assistant, 09/2010 to 01/2013
Sage Primary CareCity, STATE,
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Organized charts, documents and supplies to maintain team productivity.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed preliminary physical tests to accurately record results in patient history summary.
Education and Training
High School Diploma: , Expected in 05/1997 to Mitchell High School - Mitchell, SD,
Certified Nursing Asstant: , Expected in 08/2005 to Shepard of The Vally Care Center - Casper, WY,
Medication Aid: , Expected in 02/2016 to Stoneybrook Assisted Living - Huron, SD,

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Resume Overview

School Attended

  • Mitchell High School
  • Shepard of The Vally Care Center
  • Stoneybrook Assisted Living

Job Titles Held:

  • Waitress Supervisor, Office Personnel
  • Resident Assistant, Medication Aid
  • Certified Nursing Assistant
  • Medical Assistant


  • High School Diploma
  • Certified Nursing Asstant
  • Medication Aid

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