waitress supervisor resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated waitress with almost 3 years of experience skilled in memorizing menus and promoting customer loyalty. Resourceful individual providing customers with pleasant dining experience and quality food service. Proficient in itemizing orders and preparing accurate checks, assisting guests in menu selections and resolving common customer issues. Commended for excellent multitasking abilities and happy, patient demeanor.
Skills
Task delegation
Waiting tables
Restaurant setup and close-down
Seating assignment preparation
Table setting arrangements
Menu knowledge
Table Bussing
Safe food handling
Price memorization
Menu memorization
Food safety understanding
Effective customer upselling
Relationship management
Check payment processing
Education and Training
Autauga AcademyPrattville, AL, Expected in 05/2019 ā āHigh School Diploma:Nursing Student - GPA:
4.0 GPA
Honors student
Cheerleading captain
Troy UniversityTroy, ALExpected in ā ā:Nursing Student - GPA:
3.7 GPA
Rewarded with a $1,000 scholarship from The American Legion
Experience
Blain Supply, Inc. - Waitress Supervisor Montgomery, IL, 11/2019 - Current
Greeted customers, answered questions and recommended specials and desserts to increase profits.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Stocked server areas with supplies before, during and after shifts.
Prepared salads and appetizers
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted newly seated guests quickly and efficiently.
Increased sales of high margin menu items through effective upselling.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Monitored customer movements and quickly cleared empty tables for future customers.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Processed customers' payments and provided receipts.
Exela Technologies Inc. - Head Cashier Boca Raton, FL, 12/2017 - 06/2019
Trained new team members in cash register operation, stock procedures and customer service.
Counted and balanced cashier drawers.
Processed customer payments quickly and returned exact change and receipts.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Greeted customers promptly and responded to questions.
Maintained work area in clean and neat manner.
Resolved customer complaints and escalated worsening concerns for remediation.
Built and maintained productive relationships with employees.
Stayed up to date on current item discounts to support promotions.
Counted product stock to maintain inventory records.
Ascension Health - Team Leader Burton, MI, 02/2016 - 11/2016
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Helped customers by answering questions and locating merchandise.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Calculated pricing, applied discounts and collected payment to process transactions.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Drove sales by successfully employing strategies such as upselling and cross-selling.
YMCA - Swimming Instructor City, STATE, 05/2015 - 08/2015
Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
Led instructional classes to protect recreational users from dangerous situations.
Documented each student's progress and gave constructive feedback for areas that could be improved.
Encouraged students to practice swimming strokes to improve technique and skills.
Kept equipment in good working order with frequent inspections and minor repairs.
Coordinated and taught swimming lessons to children.
Worked one-on-one with special needs students, delivering guidance and reassurance.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.