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waitress guest entertainer resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivated childcare professional brings unique understanding of childhood needs and care to in-home environment. Handles diverse child and household priorities by applying strong organizational and multitasking abilities. Highly responsible and diligent with strong communication skills.

Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Dedicated Group Fitness Instructor eager to add value to a client-centered establishment. Motivated and hardworking with a proven history of fostering client progress and satisfaction. Consistently acknowledged for proactively addressing individual student needs while retaining organization and structure in a class fitness environment.

Skills
  • Team building
  • Business operations
  • Supervision
  • Operational improvement
  • Communications
  • Project organization
  • Problem resolution
  • Planning and coordination
  • Customer service
  • Relationship development
  • Class organization
  • Safety-conscious
  • Designing exercise programs
  • Recordkeeping
  • Safe food handling
  • Menu memorization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Effective customer upselling
  • Menu knowledge
  • Food inspection
  • Check payment processing
  • Sales Techniques
  • Educational support
  • Enrichment activities
  • Emotionally supportive
  • Child psychology knowledge
  • Childcare Techniques
  • Light housekeeping
  • Enthusiastic summer camp counselor
Experience
12/2019 to Current
Waitress/Guest Entertainer Merritt Athletic Clubs Towson, MD,
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Increased sales of high margin menu items through effective upselling.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
12/2017 to Current
Professional Nanny Self-Employeed City, STATE,
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Checked homework and assisted with schoolwork and studying to bolster academic aptitude.
  • Provided direct-care services for 2 children of varying ages, promoting safe, healthy and fun lifestyle.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Assisted children with homework and implemented school material in practical, everyday activity.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Physically and verbally interacted with children throughout each day to promote mental and emotional development.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area.
  • Calculated amount owed for services and collected payment from parents.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
05/2016 to 12/2019
Waitress Trainer Buffalo Wild Wings City, STATE,
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
06/2017 to 08/2017
Fitness Director Three Trails Camp & Retreat Center City, STATE,
  • Managed exercise and classroom areas with close observation of member behaviors.
  • Provided thorough instruction on safe and correct equipment use.
  • Implemented strategies to improve organizational workflows, training and class schedules and increase marketing reach.
  • Coached individuals and groups regarding successful exercise strategies and making healthy lifestyle choices.
  • Encouraged members to continue attending group fitness classes.
  • Showed members how to complete exercises and use machines properly and safely.
  • Taught students how to properly use the high ropes course, rock wall, and zipline.
  • Certified in high ropes courses and safety
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Explained principles, techniques and safety requirements to activity participants to prevent injury.
Education and Training
Expected in 05/2018
Cosmetology: Cosmetology Education
Adam And Eve Cosmetology - Independence, MO,
GPA:

Completed 1800 hours of hands on learning

  • Completed coursework in haircutting, hair design and haircoloring with organic products
  • 4.0 GPA
  • Honor Roll spring and fall semester of 2017 and 2018
Expected in 05/2021
Associate of Arts: Liberal Arts And General Studies
Johnson County Community College - Kansas City, KS,
GPA:

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Resume Overview

School Attended

  • Adam And Eve Cosmetology
  • Johnson County Community College

Job Titles Held:

  • Waitress/Guest Entertainer
  • Professional Nanny
  • Waitress Trainer
  • Fitness Director

Degrees

  • Cosmetology
  • Associate of Arts

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