waitress cocktail waitress resume example with 7+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Also, seeking to gain and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Customer Service and Rapport
Team Player
Staff Training
Detail-Oriented
Team Leadership
Reliable and Responsible
Multitasking and Prioritization
Cool Under Pressure
Workflow Coordination
Education
Expected in to to | Olympic College, Bremerton, WAGPA:
Expected in to to | Pima Medical Institute, Tucson, AZGPA:
Completed professional development in Medical Assisting and graduated in 2018 at the Renton Location in Washington state.
Expected in 06/2013 to to High School Diploma | Central Kitsap High School, Silverdale, WAGPA:
Work History
05/2014 to CurrentWaitress/Cocktail WaitressBaptist Health | Jacksonville, AR,
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Collected dirty flatware and glassware to deliver to sanitizing station.
Stayed up-to-date on menu changes to help customers make food choices.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Assisted with bartending duties during high-volume shifts.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Checked guests' identification before serving alcoholic beverages.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
03/2021 to 10/2021Medical AssistantNorthwestern Medicine | Sycamore, IL,
Obtained client medical history, including medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Obtained client medical history, medication information, symptoms and allergies.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Sanitized, restocked and organized exam rooms and medical equipment.
Assisted with vein surgeries in a sterile environment.
11/2018 to 11/2020Lead Medical AssistantCambria | Nashville, TN,
Obtained client medical history, including medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Scribed for the physicians.
Removed patients sutures, staples, and drains.
Audit and correct Charts.
Train other employees by showing them what the physicians look for in charting, patient care, and what instruments each specific physician used /did not use and how to draw up the correct Botox formula for each physician.
Order Office Supplies, Botox and Fillers.
Review and revise the schedule daily/weekly per physicians needs.
Set up procedure trays and support and assist the physicians in procedures, such as Chalazion incision and drainage, eyebrow lifts and Blepharoplasty's, etc.
Gave vitamin injections
Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
01/2017 to 12/2018Showroom CoordinatorHaselwood Chevy | City, STATE,
Provided prompt, courteous service to every individual entering showroom.
Tracked Customer sales and visits to the dealership utilizing a traffic monitoring process.
Obtained basic demographic information about each customer on an upcard, computer system, a log sheet, and other methods established by the dealership.
Directed customers to the appropriate department or salesperson via phone and in person.
Created team schedules to ensure appropriate hours and each team member's requested times were met.
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