Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and almost 18 years of experience.
Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with almost 18 years of restaurant experience and drive for performance in all areas.
Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.
Skills
Stock Rotation
Safe food handling
Menu memorization
Effective sales techniques
Effective customer upselling
Dining customer service
Prompt table clearance
Sales techniques
Menu knowledge
Price memorization
Cash register operation
ID verification
Merchandise restocking
Customer assistance
Customer greeting
Coin counting
Bussing expertise
Service prioritization
Experience
10/2019 to 12/2019Waitress/Cashier/HostessMandy's Place (Cub's Cafe) | City, STATE,
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Prepared salads and appetizers to back up kitchen staff.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Increased sales of key menu items through effective upselling.
Checked order accuracy and food quality before delivering to customers.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Calculated charges, issued table checks and collected payments from customers.
Processed customers' payments and provided receipts.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
09/2019 to 10/2019Waitress/CashierMonett Family Resturant | City, STATE,
Calculated charges, issued table checks and collected payments from customers.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Carried [Number] plates at one time without dropping or spilling, decreasing overall customer wait time.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Increased sales of key menu items through effective upselling.
Prepared salads and appetizers to back up kitchen staff.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Checked order accuracy and food quality before delivering to customers.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
12/2015 to 07/2016Sales Clerk/Cashier ManagerHerd's General Store | City, STATE,
Verified invoices against delivered merchandise to check shipment accuracy.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Greeted customers upon entrance and handled all cash and credit transactions.
Helped customers complete purchases, including processing payments and bagging items.
Facilitated inventory and stock management to replenish inventories and minimize excess.
Responded to customer questions about products and services.
Operated cash registers, scanners and computers to itemize and total customer purchases.
Put new merchandise on shelves and racks in attractive arrangements.
Delivered high-quality customer service through deep commitment to knowledge and performance.
Removed outdated and overripe items from stock to eliminate health risks.
Education and Training
Expected in 12/2002High School Diploma | Monett High School, Monett, MOGPA:
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