Waitress Cashier resume example with 6+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Efficient and skilled in tackling administrative and patient-oriented tasks in fast-paced medical office. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
Skills
Patient privacy
Efficient and reliable team player
Compassionate
Adaptable
CPR certified
Direct patient care
Compliance standards
Communication skills
Problem-solving skills
Professional demeanor
Stocking and Replenishing
Telephone Reception
Weight and Measurement
Work History
Waitress Cashier, 07/2017 to 09/2021 Cvs Health – Mountain View, CA,
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Worked flexible schedule and extra shifts to meet business needs.
NCMA , 06/2019 to 11/2020 Samaritan Health Services – City, STATE,
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Taught patients about medications, procedures and care plan instructions.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Implemented care and efficiency improvements to support and enhance office operations.
Maintained detailed records of test results by entering data and patient information into computer.
Prepared lab specimens for diagnostic evaluation.
Collected pertinent data and calculations to aid physician in interpreting results.
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Verified appropriate lab couriers picked up collected lab specimens.
Obtained all prescribed laboratory testing.
Sales Associate, 03/2015 to 06/2017 Payless ShoeSource – City, STATE,
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Utilized various sales techniques to develop relationships with customers and drive sales.
Collected and processed payments.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Busser/Cashier, 06/2016 to 01/2017 Chowder Bowl At Nye Beach – City, STATE,
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Worked well in diverse team settings by partnering with others to complete tasks.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Arranged paper and electronic payment records to maintain well-organized fill systems and record-keeping compliance.
Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
Education
Certification: Medical Assisting, Expected in 2019 Oregon Coast Community College - Newport, OR GPA:
Member of Phi Theta Kappa Honor Society
Dean's List Winter Term 2019
Graduated with 3.47 GPA
High School Diploma: , Expected in 2018 Newport High School - Newport, OR GPA:
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