Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Efficient & Hard-working Waitress with prompt & outgoing service! A driven individual offering a 10 year background in the serving industry.
Skills
Organization
Business operations
Planning and coordination
Customer service
Experience
Waitress/Cashier, 01/2020 - 03/2020 BEEFMASTER STEAKHOUSE – City, STATE,
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service in busy, fast paced environment with upbeat energy & enthusiasm.
Educated guests on daily specials & menu offerings such as appetizers, entrees and desserts.
Maximized sales by suggesting appropriate food & drink pairings to suit customer preferences.
Obtain/Enter drink & food orders into POS.
Confirmed guest's age for alcohol.
"Run"/Serve drink & food orders promptly & in the order in which the ticket came (F.I.F.O.).
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Keep a $50 bank.
Served plated dinners & buffet-style dinners for tables up to 40 people.
Collect & process credit/cash transactions, including separate checks & provide correct change when needed.
Checked identification of customers to verify age requirements needed for purchase of alcohol.
Prepared both alcoholic &non-alcoholic beverages as specified by guests.
Consistently expediting food/drinks to correct tables in dining room, bar, patio, & event room without spillage.
Walked through dining room during service to monitor guest satisfaction & prioritizing needs.
Keep a "Bank".
Maintained accuracy while handling payments, giving change & printing receipts to customers.
Maintaining clean work environment.
Stocked server areas with supplies before, during & after shifts to boost performance of serving staff.
Multitasks to meet customer, business operations & server needs with minimal errors or delays.
Communicated with event coordinators to verify appropriate & adequate accommodations for larger parties.
Set up parties/events including arranging & setting tables with menus & silverware (sometimes decor) for up to 50(+) people.
Satisfied customers by keeping drinks topped off & anticipating needs such as condiments & extra napkins.
Partnered with team members to efficiently serve food & beverages.
Promoted desserts, appetizers & specialty drinks.
Met or exceeded sales targets on consistent basis.
Waitress/Cashier, 05/2016 - 06/2017 Weatherford Downtown Cafe – City, STATE,
Opening duties include setting tables with jellies, sugar, cream, & butter, stocking any items needed for service, filling warmer with biscuits, cutting bread, making tea/coffee, counting the register, going to the bank if change is needed, going to the store if we are out of anything needed for service, making sure the audio system is playing.
Paying Cafe's service bills.
When authorized by owner I would write checks for Cafe services or payroll.
Maintain accuracy with numbers & money coming in or out of the Cafe.
Document any incoming or outgoing money in the POS backing it with proof of purchase & my signature.
Greet guest with uplifting energy & COFFEE!
Obtain drink & food orders & enter them into the POS.
Keeping tickets in order, organizing entrees & serving them to the correct table in a timehly manner.
Ensuring guest satisfaction by topping off drinks & clearing any unwanted items off of the table, & offering/bringing anything they may need.
Watching your section closely since we did not have a host & allowed guests to seat themselves.
Assisted kitchen with food counts by determining the number of items required for complete service.
Prepared salads & anything to back up kitchen staff/fellow waitresses.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Closing duties including putting away all condiments/desserts/bread, throwing out any leftover biscuits, cleaning warmer & toaster, breaking down coffee/drink station, tipping out busser/server assistant/food runner, accounting for all credit card tips & entering them into the system, closing out any open tickets, running batch, & making sure everything is turned off & cleaned up.
Education and Training
: Business Administration, Expected in - Ashford University - San Diego, CA GPA:
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