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Waitress/Cashier Resume Example

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WAITRESS/CASHIER
Summary

Efficient & Hard-working Waitress with prompt & outgoing service! A driven individual offering a 10 year background in the serving industry.

Skills
  • Organization
  • Business operations
  • Planning and coordination
  • Customer service
Experience
Waitress/Cashier01/2020 to 03/2020BEEFMASTER STEAKHOUSEWeatherford, TX
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service in busy, fast paced environment with upbeat energy & enthusiasm.
  • Educated guests on daily specials & menu offerings such as appetizers, entrees and desserts.
  • Maximized sales by suggesting appropriate food & drink pairings to suit customer preferences.
  • Obtain/Enter drink & food orders into POS.
  • Confirmed guest's age for alcohol.
  • "Run"/Serve drink & food orders promptly & in the order in which the ticket came (F.I.F.O.).
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Keep a $50 bank.
  • Served plated dinners & buffet-style dinners for tables up to 40 people.
  • Collect & process credit/cash transactions, including separate checks & provide correct change when needed.
  • Applied safe food handling, cleaning strategies & proper sanitation.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and answer service questions.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability & wait times.
  • Managed closing duties, including checking co-workers side work before running their report & leaving, putting chairs up, sweeping & mopping.
Waitress/Cashier07/2018 to 09/2019Vintage Grill And Car MuseumWeatherford, TX
  • Completed opening and closing checklists by flipping chairs, emptying trash, making/dumping tea, refilling ice, restocking to go items & condiments, refilling table caddies, running/rolling silverware.
  • Maintained knowledge of current menu items, garnishes, ingredients/preparation methods, current local & craft beers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and answer service questions.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt service.
  • Minimize guest's wait time by remaining organized & focused on the F.O.H.
  • Welcomed guests with personable attitude and smile.
  • Recognized regulars immediately & provide special treatment, including preferred tables.
  • Operated POS terminals to input orders, split bills, & calculate totals.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Prepared both alcoholic &non-alcoholic beverages as specified by guests.
  • Consistently expediting food/drinks to correct tables in dining room, bar, patio, & event room without spillage.
  • Walked through dining room during service to monitor guest satisfaction & prioritizing needs.
  • Keep a "Bank".
  • Maintained accuracy while handling payments, giving change & printing receipts to customers.
  • Maintaining clean work environment.
  • Stocked server areas with supplies before, during & after shifts to boost performance of serving staff.
  • Multitasks to meet customer, business operations & server needs with minimal errors or delays.
  • Communicated with event coordinators to verify appropriate & adequate accommodations for larger parties.
  • Set up parties/events including arranging & setting tables with menus & silverware (sometimes decor) for up to 50(+) people.
  • Satisfied customers by keeping drinks topped off & anticipating needs such as condiments & extra napkins.
  • Partnered with team members to efficiently serve food & beverages.
  • Promoted desserts, appetizers & specialty drinks.
  • Met or exceeded sales targets on consistent basis.
Waitress/Cashier05/2016 to 06/2017Weatherford Downtown CafeWeatherford, TX
  • Opening duties include setting tables with jellies, sugar, cream, & butter, stocking any items needed for service, filling warmer with biscuits, cutting bread, making tea/coffee, counting the register, going to the bank if change is needed, going to the store if we are out of anything needed for service, making sure the audio system is playing.
  • Paying Cafe's service bills.
  • When authorized by owner I would write checks for Cafe services or payroll.
  • Maintain accuracy with numbers & money coming in or out of the Cafe.
  • Document any incoming or outgoing money in the POS backing it with proof of purchase & my signature.
  • Greet guest with uplifting energy & COFFEE!
  • Obtain drink & food orders & enter them into the POS.
  • Keeping tickets in order, organizing entrees & serving them to the correct table in a timehly manner.
  • Ensuring guest satisfaction by topping off drinks & clearing any unwanted items off of the table, & offering/bringing anything they may need.
  • Watching your section closely since we did not have a host & allowed guests to seat themselves.
  • Assisted kitchen with food counts by determining the number of items required for complete service.
  • Prepared salads & anything to back up kitchen staff/fellow waitresses.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Closing duties including putting away all condiments/desserts/bread, throwing out any leftover biscuits, cleaning warmer & toaster, breaking down coffee/drink station, tipping out busser/server assistant/food runner, accounting for all credit card tips & entering them into the system, closing out any open tickets, running batch, & making sure everything is turned off & cleaned up.
Education and Training
Some College (No Degree): Business AdministrationAshford UniversitySan Diego, CA
Certifications
  • ServSafe
  • TABC
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Resume Overview

Companies Worked For:

  • BEEFMASTER STEAKHOUSE
  • Vintage Grill And Car Museum
  • Weatherford Downtown Cafe

School Attended

  • Ashford University

Job Titles Held:

  • Waitress/Cashier

Degrees

  • Some College (No Degree) : Business Administration

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