Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Personable Waiter with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills.

Energetic Waitress with [Number] years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over [Number] tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.

Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering [Number]-year background providing high-quality service to customers.

Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Goal-focused Restaurant Server with [Number] years of experience working in high-end, fine dining restaurant settings. Driven to go above and beyond to satisfy customers and improve operations. Dedicated to maximizing table turnover to take advantage of sales opportunities without sacrificing service.

Dedicated [Job Title] with [Number] years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor.

Sociable Server offering [Number] years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.

Personable [Job Title] skilled in table arrangement, customer service and order placement. Motivated and energetic individual with [Number] years of hands-on experience maintaining banquet services and functions. Strong communicator possessing outstanding multitasking and organizational abilities.

Hardworking Waiter with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.

Quick-learning Cocktail Waitress with [Number] years of experience in [Type] bars. Expert in customer service with extensive knowledge of [Software] and fast-paced drink service. Devoted to best-in-class service for maximized sales.

Highly skilled [Job Title] with [Number] years of experience supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers to accomplish [Task], [Task] and [Task]. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Efficient Waiter with extensive knowledge of [Area of expertise] service and [Type] establishments. Successful at upselling specials and beverages with proven history of handling over [Number] tables at once. Effective collaborator and multitasker.

Friendly Cocktail Waitress with extensive experience in [Type] serving and dedication to fantastic customer service. Talented bartending and specialty drink making with training in [Software]. Skilled at [Skill] with willingness to take initiative for top-of-the-line customer experiences.

Detail-oriented Waiter with [Number] years of experience in [Type] dining. Skilled at memorizing menus and orders, handling high-traffic times and maintaining accuracy with large orders. Dedicated to excellent customer service and best-in-class dining experiences.

Skills
  • Menu memorization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Service prioritization
  • Seating assignment preparation
  • Food safety understanding
  • White glove service
  • Menu knowledge
  • Check payment processing
  • Safe food handling
  • Table setting arrangements
  • Relationship management
  • Regulatory compliance
  • Food inspection
  • Dining customer service
  • Dish preparation
  • Effective customer upselling
  • Price memorization
  • Sales Techniques
  • Table Bussing
  • Buffet setup and takedown
  • Special dietary requirements
  • Liquor, wine and food service
Experience
Waitress/Bartender, 11/2020 to Current
Dacha Beer GardenWashington, DC,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Cleared table and bussed dishes to allow for quick setups.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Refilled drinks and checked with diners to meet specific needs.
  • Designed emergency protocols to enhance customer and worker safety.
  • Made reservations for guests up to [Number] days in advance.
  • Observed eating patterns of residents to record proper nutrition during meal times.
  • Provided exceptional service to high volume of daily customers.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Suggested additional items to customers to increase restaurant sales.
  • Monitored dining rooms for safety and customer needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Discussed dining menu information to aid in decision process for senior residents.
Bartender, 10/2021 to 04/2022
Murphy Usa, Inc., CO,
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Prepared new garnishes, juices and other perishables daily.
  • Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Created unique cocktails for special events.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Restocked beer and liquor regularly and after special events.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Received cash and card payments for balances owed.
  • Kept supplies stored in proper locations according to health code standards.
  • Monitored patron alcohol consumption to encourage safety.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Advertised, marketed and recommended drink options to guests.
  • Prepared specialty drinks to support servers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Reinvented classic cocktails to complement new menu options.
  • Introduced new seasonal and special events menu items to successfully increase monthly sales.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Processed above-average daily revenue and consistently met targets for special events and promotions.
  • Created signature beverages to increase revenue and patron loyalty.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Maintained list of ride services for inebriated customers to safely transport to destinations.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Made alcohol and beverage orders for clients.
  • Promoted products to customers to enhance bill totals with high-profit items.
Cashier, 11/2013 to 12/2014
Highmark Inc.Washington, PA,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped with purchases and signed customers up for rewards program.
  • Wrapped items and carefully bagged purchases to prevent merchandise breakage.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Inspected store products for damage and obtained item replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer questions and provided store information.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Used suggestive selling techniques to promote add-on sales.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Reported pricing discrepancies to supervisor.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Disseminated information to customers regarding account updates, new service additions and promotional offers.
  • Discounted purchases by scanning and redeeming coupons.
  • Recommended complementary and discounted items to customers to increase sales.
  • Handled credit applications from customers, liaised with credit manager for approvals and account setup and processed credit card payments.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Shift Manager, 05/2012 to 12/2013
Burger KingCity, STATE,
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Cross-trained in every store role to maximize operational knowledge.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Optimized productivity, streamlined program efficiency and boosted profitability.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Managed scheduling for [Number] employees.
  • Managed inventory and ordered new products when inventory was running low.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed cash positions and made bank deposits.
  • Handled customer complaints, questions and inquiries.
  • Directed employees through daily routines.
  • Promoted products, increasing customer base and market share.
  • Assessed reports and adjusted workflows to realign with targets.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Reinforced rules to promote superior employee performance.
  • Taught staff upselling techniques to meet revenue targets.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Documented receipts, employee hours and inventory movement.
  • Upheld company standards and compliance requirements for operations.
Education and Training
GED: , Expected in 05/2013
SWIC - Red Oak, IA,
GPA:

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Resume Overview

School Attended

  • SWIC

Job Titles Held:

  • Waitress/Bartender
  • Bartender
  • Cashier
  • Shift Manager

Degrees

  • GED

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