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WAITRESS/BARTENDER Resume Example

Resume Score: 80%

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WAITRESS/BARTENDER
Summary

Adaptable [Job Title] offering [Number] years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations. Dynamic [Job Title] with [Number] years in FOH and BOH functions. Diplomatic and engaging communicator with exceptional customer service and food handling expertise. Skilled at memorizing menu items and orders, upselling additional products and taking accurate drink and food orders. Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. Experienced [Job Title] offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills
  • Menu memorization
  • Safe food handling
  • Point of Sale (POS) system operations
  • High-volume dining
  • Service prioritization
  • Price memorization
  • Seating assignment preparation
  • Dining customer service
  • Food safety understanding
  • Table setting arrangements
  • Relationship management
  • Menu knowledge
  • Liquor, wine and food service
  • Food inspection
Experience
WAITRESS/BARTENDER | 01/2019 to CurrentTRIPLE VISION INC/PLAYMATES CLUB - MIAMI, FL
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Waitress/bartender | 06/2011 to 12/2018Miami Gardens INC/ TOOTSIES GETTLEMAN CLUB - MIAMI, FL
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
ASISTENT MANAGER | 03/2004 to 06/2011KFC - MIAMI, FL
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Delegated daily tasks to team members to optimize group productivity.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Education and Training
INSTITUTE PSICOPEDAGICO DYNOS - - HONDURAS | High School Diploma11/2003
Miami Dade College - - Miami,FL | | Bachelor of Business Administration
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • TRIPLE VISION INC/PLAYMATES CLUB
  • Miami Gardens INC/ TOOTSIES GETTLEMAN CLUB
  • KFC

School Attended

  • INSTITUTE PSICOPEDAGICO DYNOS
  • Miami Dade College

Job Titles Held:

  • WAITRESS/BARTENDER
  • Waitress/bartender
  • ASISTENT MANAGER

Degrees

  • INSTITUTE PSICOPEDAGICO DYNOS - HONDURAS | High School Diploma
    Miami Dade College - Miami , FL | Bachelor of Business Administration

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