Friendly server/ bartender with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Talented Early Education professional offering five years of coordinating activities to promote physical, social, emotional and intellectual growth. Well-versed in positive reinforcement and behavior redirection. Skilled in cultivating nurturing and inclusive environments rooted in curiosity and development.
Skills
Menu memorization
Safe food handling
Sales Techniques
Point of Sale (POS) system operations
High-volume dining
Dining customer service
Liquor, wine and food service
Price memorization
Table setting arrangements
Table Bussing
Food safety understanding
Check payment processing
Accurate record keeping
First aid training
Training in food handling preparation
Nutrition
Multi-sensory activities
Excellent communication skills
Interpersonal and written communication
Daycare management professional
Employee training
Story time, arts and crafts
Special-needs childcare
Experience
Waitress/Bartender, 09/2019 - Current North Country Academy – Lake Mary, FL,
Prepared new garnishes, juices and other perishables daily.
Used POS system to input orders, create checks and issue receipts.
Kept supplies stored in proper locations according to health code standards.
Received cash and card payments for balances owed.
Created unique cocktails for special events.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Planned and updated menus to capitalize on changing trends in customer preferences.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Stocked bar with beer, wine, liquor and related supplies.
Managed up to forty- five customers per shift while simultaneously assisting one restaurant server.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Neatly sliced and pitted fruit or garnishing drinks.
Daycare Assistant Teacher, 02/2015 - Current Sonic Drive-In – North Augusta, SC,
Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Taught children foundational skills such as colors, shapes and letters.
Organized and led activities to promote physical, mental and social development.
Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
Established indoor and outdoor safe play environments for toddler-age children.
Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Maintained daily records of individual activities, behaviors, meals and naps.
Incorporated music and art activities to encourage creativity and expression.
Offered detailed daily reports that outlined each child's activities.
Balanced cash drawer daily and performed all opening and closing duties.
Maintained consistent daily operations by establishing procedures and monitoring team performance.
Waitress/Bartender, 07/2018 - 12/2018 Holly Meadows – City, STATE,
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Crew Member, 02/2012 - 04/2015 Mcdonalds Corp. – City, STATE,
Drove team success by completing assigned task quickly and accurately.
Verified payments and electronic funds accuracy to protect all involved parties.
Trained new team members in cash register operation, stock procedures and customer service.
Balanced daily transactions with accurate closing processes.
Kept stations stocked and ready for use to maximize productivity.
Made all meals in accordance with company standards and requirements.
Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
Rotated stock items and ingredients to maintain efficiency and freshness.
Education and Training
High School Diploma: , Expected in 05/2014 - Armada High School - Armada, MI GPA:
: Surgical Technician , Expected in - Macomb Community College - Warren, MI GPA:
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