Waitress Service-focused professional and friendly team player with a knack for building productive working relationships. Extensive cash handling experience. who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Reliable and friendly Cashier and Customer service who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.
Core Strengths
Strong customer relationship builder
Ability to handle fast-paced environment
Ability to handle/resolve problems
Food handling knowledge
Interviewing and training ability
Open Table experience
Proven leadership skills
Reliable, punctual and committed to customer service
Strong restaurant serving experience
Team-oriented
Willing to work under pressure
Well groomed
Able to lift up to 50 pounds
Good personal hygiene
Works well under pressure
Able to regularly lift/move up to 25-50 lbs
Uses proper sanitation practices
Able to work in a fast paced environment
Customer- and service-oriented
POS systems
Excellent communication skills
Listening skills
Reading comprehension skills
Energetic self-starter
Reliable and punctual
Accomplishments
Assisted in maintaining preparation and service areas in a sanitary condition.
Assisted diners with obtaining food from buffet/serving table as needed.
Cleaned and organized eating, service and kitchen areas.
Filled beverage and ice dispensers.
Greeted each customer with friendly eye contact.
Kept dining room and kitchen area clean by performing cleaning and laundry duties.
Kept ice bins full.
Loaded trays with accessories.
Performed all transactions in a cordial, efficient and professional manner.
Stocked bar with beer, wine, liquor and related supplies.
Stocked service stations with items such as ice, napkins and straws.
Took food orders and relayed orders to kitchens or serving counters.
Trained new employees.
Work Experience
waitress, bartender, and certified trainer., 11/2013 to Current Agia – Scottsdale, AZ, Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers. Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors. Provided prompt, efficient, friendly, and quality service at all times. Accurately balanced cash register at all times. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Greeted newly seated guests in a friendly and timely manner.
Waitress and hostess, 05/2010 to 11/2012 Agia – Carpinteria, CA,
Performed serving, cleaning, and stocking duties in establishments Prepared and served hot and cold beverages Prepared items on station assignment list Stocked cabinets and serving areas with condiments, and refilled condiment container Stored clean equipment and utensils Stocked supplies in serving stations, cupboards, refrigerators, and salad bars Communicated with customers regarding orders, comments, and complaints.
Waitress, 10/2009 to 05/2010 Grand View Hospital – Souderton, PA,
Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers Inspected dining and serving areas to ensure cleanliness and proper setup Kept drink stations clean and ready for service Located items requested by customers Performed serving, cleaning, and stocking duties in establishments Placed food servings on plates and trays according to orders or instructions.
waitress, 06/2008 to 09/2009 Office Depot – Hopkinsville, KY,
Waitress.
Accepted payment from customers and made change as necessary.
Assisted co-workers.
Assisted diners with seating as needed Attempted to limit problems and liability related to customers' excessive drinking Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages Cleaned bars, work areas, and tables Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers Greeted guests and sat them at tables or in waiting areas.
cashier, customer service., 06/2007 to 11/2007 Wal-mart – City, STATE, Cashier and Door greeter and customer service desk.
Accurately made change for cash transactions.
Handled and bagged groceries carefully and according to customer preference.
Gave every customer immediate and undivided attention.
Cashier, 05/2007 to 06/2007 Video Village Tanning Salon – City, STATE,
Data entry, organizer.
Emphasized fast, friendly customer service.
Communicated and exemplified the company's vision and goals.
Gave every customer immediate and undivided attention.
Offered product recommendations when appropriate.
Accurately made change for cash transactions.
Ensured a safe and secure work area by rooms and cleaning the pizza maker area and the restrooms.
cashier and customer service, 05/2006 to 04/2007 Wal-mart – City, STATE,
cashier and door greeter.
Greeted all customers.
Checked out customers and bagged items quickly.
Praised by management for being a fast and efficient worker, requiring little supervision.
Emphasized fast, friendly customer service.
Gave every customer immediate and undivided attention.
Educational Background
High School Diploma: , Expected in 2007 Corner high school warrior - , Al GPA:
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