Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
I have started building clientele from the ground up to establish returning clients.
I pride myself in upselling everything from drinks,appetizer,entree,dessert, and a wonderful cordial or coffee at the end of their experience.
I am on top of all my duties before my shift, during my shift ( restocking, etc.) and complete clean up before check out.
I have been is sales and accommodating clients needs as a Loan Officer,Office Administration, Waitress and Bartender.
I am efficient and always a team player.
Skills
|
|
Experience
05/2019 to Current
Waitress and Hostess Spritz – Las Vegas, NV,
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Sent orders to kitchen staff by [Action].
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Processed customers' payments and provided receipts.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Greeted newly seated guests quickly and efficiently.
- Calculated charges, issued table checks and collected payments from customers.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
05/2017 to 05/2018
Bartender McCurdy’s Restaurant And Bar – City, STATE,
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports for management.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Poured wine, beer and spirits for dining room patrons.
- Upsold customers from shelf to premium brands to help boost sales.
- Restocked beer and liquor on regular schedule and after special events.
- Kept detailed inventories of bar supplies and stocked work areas.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Supported servers by preparing specialty drinks for patrons in dining area.
- Created signature beverages to increase overall revenue and patron loyalty.
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Reduced inventory losses and moved older products by creating new drink menu items.
- Ordered inventory to meet expected demand with adequate stock.
- Collected food, wine and appetizer orders from patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Met customer, business operations and server needs with minimal errors or delays.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Talked easily with patrons to build rapport and earn repeat business.
- Planned and updated menus to accomodate changing trends in customer preferences.
05/1992 to 05/1998
Bartender Shift Manager and Waitress Hudson River Club World Trade Building – City, STATE,
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports for management.
- Supported servers by preparing specialty drinks for patrons in dining area.
- Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Upsold customers from shelf to premium brands to help boost sales.
- Met customer, business operations and server needs with minimal errors or delays.
- Talked easily with patrons to build rapport and earn repeat business.
- Poured wine, beer and spirits for dining room patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Restocked beer and liquor on regular schedule and after special events.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Planned and updated menus to accomodate changing trends in customer preferences.
- Created signature beverages to increase overall revenue and patron loyalty.
- Ordered inventory to meet expected demand with adequate stock.
- Collected food, wine and appetizer orders from patrons.
- Reduced inventory losses and moved older products by creating new drink menu items.
Education and Training
Expected in 06/1984
High School Diploma:
Annandale High School - Annandale, VA
Annandale High School - Annandale, VA
Expected in
: Business
Elon University - Elon, NC
Elon University - Elon, NC
Expected in 04/1985
Dental Assistant Radiography : Dental Assistant
Northern Va. Community College - Annandale, VA
Northern Va. Community College - Annandale, VA
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Personalization
- Target Job
Resume Overview
School Attended
- Annandale High School
- Elon University
- Northern Va. Community College
Job Titles Held:
- Waitress and Hostess
- Bartender
- Bartender Shift Manager and Waitress
Degrees
- High School Diploma
- Some College (No Degree)
- Dental Assistant Radiography
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
