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Wait Staff Member Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated Wait Staff Member producing menu items to desired specifications for residents. Promotes positive guest experiences with well-explained meal suggestions.

Excellent problem-solving skills to work within constantly changing environment.

Quality-driven Team Crew Member ready to enhance team success by leveraging proficiency in all areas of restaurant operations. Well-versed in cleaning and sanitizing, clearing trash and preparing orders. Offering 3 years of restaurant experience.

Diligent Fast Food Worker experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures. Energetic and dedicated to achieving team tasks. Hardworking with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual. Operates well within team-oriented environments.

Skills
  • Menu knowledge
  • Food safety understanding
  • Dining customer service
  • Menu memorization
  • High-volume dining
  • Table setting arrangements
  • Buffet setup and takedown
  • Food preparation
  • Menu item familiarity
  • Patient relations
  • Operational improvement
  • Team building
  • Payment processing
  • Customer greeting
  • Credit and cash transactions
Experience
03/2020 to Current
Wait Staff Member Trinity Health Corporation Holland, MI,
  • Implemented sanitary food handling, holding and service protocols.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options
  • Discussed dining menu information to aid in decision process for senior residents.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Sent orders to kitchen staff by typing in orders.
  • Arranged place settings with fresh tablecloths and silverware.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Sweep and mop the kitchen area, vacuum the dining room carpet.
04/2019 to 11/2019
Crew Member Biscuitville Lexington, NC,
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies.
  • Organized and restocked supplies to support operations and team productivity.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Served drinks and prepared specialty beverages.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Created approximately more than 100 orders simultaneously during busy periods.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Kept stations stocked and ready for use to maximize productivity.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Organized kitchen and walk-in freezer to enable all employees to easily find items.
  • Properly labeled and dated all food products to ensure safekeeping and sanitation.
  • Followed procedures to prevent cross-contamination of items for patrons with allergies and gluten intolerance
  • Collaborated with all team members to promote consistent workflows and deliver food orders on time.
  • Monitored freshness and condition of prepared foods by checking expiration dates.
  • Checked temperatures for food items during cooking, holding and serving.
  • Communicated with kitchen staff to complete orders quickly.
10/2017 to 09/2018
Cashier Tacoma Goodwill Federal Way, WA,
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed more than 80 transactions per day with exceptional accuracy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted with purchases, locating items and signing up for rewards programs.
09/2016 to 12/2016
Cashier Tacoma Goodwill Longview, TX,
  • Operated cash register, collected payments and provided accurate change.
  • Accurately measured ingredients required for specific food items to reduce waste.
  • Reviewed contents on food trays to check receiving complete order.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Served orders to customers at windows, counters and tables, handling approximately more than 100 orders per shift.
  • Organized food items on serving trays and in carry-out packages.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Maintained neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry to met company standards.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Assisted management with monthly inventory control and weekly stock ordering.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Education and Training
Expected in 10/2019
High School Diploma:
Arapahoe Ridge High School - Boulder, CO,
GPA:

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Resume Overview

School Attended
  • Arapahoe Ridge High School
Job Titles Held:
  • Wait Staff Member
  • Crew Member
  • Cashier
  • Cashier
Degrees
  • High School Diploma