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Wait Staff Member Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Ambitious, career-focused jobseeker, anxious to obtain an entry-level position to help launch my career while achieving company goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Reliable Intern studying Criminal Justice seeks an internship opportunity to expand skills and gain valuable real-world experience.

Skills
  • Relationship Building
  • Food Safety Standards
  • Team Player
  • Upselling and Cross Selling
  • Dining Room Cleaning and Upkeep
  • Cool Under Pressure
  • Special Requests and Substitutions
  • Transactions and Cash Handling
  • Able to Lift 30 Pounds
  • Covid Symptom Screening
  • Warm and Friendly
  • Staff Training
  • Verbal and Written Communication
  • Food and Beverage Service
  • Cleaning and Sanitizing
  • Order Accuracy and Delivery
  • PPE Guideline Compliance
  • To-Go Order Preparation
  • Decision Making
  • Table Monitoring and Turnover
  • Food Preparation and Safety
  • Multitasking and Prioritization
  • Courteous Phone Demeanor
  • Reservations Management
Work History
Wait Staff Member, 11/2019 to Current
Atria Senior Living Group, Inc.Nassau, NY,
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Assisted in food preparation as directed while following instructions to meet specific dietary needs.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
  • Observed all safety and loss prevention procedures to adhere to universal precautions and infection control guidelines.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
Supervisor, 06/2021 to 07/2021
Republic SteelSolon, OH,
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
  • Trained team members on proper utilization of in-house systems for Grill, Fryers, and Registers.
  • Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
  • Monitored, evaluated and audited food and beverage services to maintain high levels of patron satisfaction.
  • Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
  • Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
  • Greeted and interacted positively with customers, promoting specials and providing information on key product offerings.
  • Supervised efforts of teams within full guest capacity restaurant, ensuring timely and quality servicing of guests.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Identified team weak points and implemented corrective actions to resolve concerns.
Cashier, 04/2019 to 10/2020
KrystalLake City, GA,
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record all transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Soccer Referee, 09/2018 to 11/2018
Wheaton Park DistrictWheaton, IL,
  • Officiated at sporting events, games or competitions to maintain standards of play and verify observed game rules.
  • Addressed rule infractions or complaints by participants to assess any necessary penalties.
  • Blew whistle to start each play period, indicate fouls and direct attention of players.
  • Examined all equipment for proper functionality to promote safe playing conditions.
  • Maintained discipline, fair play, courtesy, self control and congenial relations with coaches, players and spectators during soccer games.
  • Used a notepad to maintain game records and report outcomes.
  • Signaled participants or other officials to notify of infractions and regulate play or competition.
  • Conducted safety briefings to players and coaches to discuss game rules and regulations.
  • Conferred with other sporting officials, coaches, players and facility managers to provide information, coordinate activities and discuss problems.
  • Judged performances in sporting competitions to award points, impose scoring penalties and determine results.
  • Explained and taught regulations and rules to players and coaches.
  • Communicated with fans, coaches, players and other umpires.
  • Assessed players and equipment to verify conformance to event rules and safety standards.
  • Judged performance in soccer games, awarded points and declared winners.
  • Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
  • Notified players, coaches and officiating team of rule infractions and relevant penalties.
  • Added and subtracted points from scores, tabulated penalties and keep accurate totals for each game.
  • Educated athletes, coaches and fellow officials about game rules and regulations.
  • Promoted good sportsmanship among players.
  • Inspected sporting equipment for compliance with safety and event regulations.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
Education
No Degree: Criminal Justice, Expected in
Caldwell University - Caldwell, NJ
GPA:
  • Received Academic Scholarship
  • Member of Women's Soccer Team
  • Member of Women's Track and Field Team
  • Dean's List Spring 2021
High School Diploma: , Expected in 06/2020
Manchester Township High School - Manchester, NJ
GPA:
  • Member of Blood Drive Committee
  • Member of Key Club
  • Elected Captain of Girls Soccer Team
  • Member of Girl's Soccer Team
Cooking, Exercising, Board Games, Shopping, Learning, Sports,

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Resume Strength

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Resume Overview

School Attended
  • Caldwell University
  • Manchester Township High School
Job Titles Held:
  • Wait Staff Member
  • Supervisor
  • Cashier
  • Soccer Referee
Degrees
  • No Degree
  • High School Diploma