Dedicated Wait Staff Member producing menu items to desired specifications for residents. Promotes positive guest experiences with well-explained meal suggestions. Excellent problem-solving skills to work within constantly changing environment.
Sociable Server offering [Number] years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Skilled [Job Title] offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Skills
Hors d'oeuvres service
Dining customer service
Special dietary requirements
Price memorization
Table Bussing
Effective customer upselling
Menu memorization
Table setting arrangements
Dish preparation
Food inspection
Relationship management
Dining crew workflow optimization
Seating assignment preparation
Safe food handling
Education and Training
Ballhigh SchollGalveston, TX, Expected in 04/2010 – –GED: - GPA:
Experience
Harbor Retirement Associates - Wait Staff Member Palm Beach Gardens, FL, 02/2015 - Current
Set up dining room to meet hospitality and service standards.
Greeted newly seated guests promptly, filled water glasses and brought bread to table.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Implemented sanitary food handling, holding and service protocols.
Handled special customer requests for separate checks and menu substitutions.
Calculated accurate bill amounts and processed cash and credit card payments.
Discussed dining menu information to aid in decision process for senior residents.
Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
Observed eating patterns of residents to record proper nutrition during meal times.
Greeted customers, answered questions and recommended specials to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Addressed complaints to kitchen staff and served replacement items.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Cleaned tables and chairs to prepare dining area for next customers.
Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Recorded meal selections and transactions in microsystem to deliver prompt service.
Trained new employees on restaurant procedures and plating techniques.
Served food and beverages to patrons and immediately remedied issues with orders.
Provided exceptional service to high volume of daily customers.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Interacted pleasantly with clients and guests when performing daily duties.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
Laundered sheets and removed stains to restore linens to pristine condition.
Requested maintenance orders to fix non-working equipment and address room damage.
Maintained and organized cleaning supplies stock.
Cleaned building floors by sweeping, mopping and scrubbing.
Used cleaning chemicals following proper guidelines.
Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Returned rooms to occupant-ready status to satisfy future guests.
Performed linen washing, dishwashing, vacuuming, dusting and mopping.
Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of on-site infections.
Staged offered amenities during room turnovers, confirming presence of appropriate signage and personal hygiene products.
Followed safety procedures when handling materials and discarding waste.
Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles.
Informed appropriate facilities personnel of required repairs or upgrades to equipment.
Maintained prescribed stock levels within housekeeping carts, preserving availability of necessary consumable [Type] fluids and equipment for other personnel.
Replaced expired products and consumable offerings per internal policies.
Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs.
Reported incidents of property damage to [Job title], documenting destruction for loss prevention purposes.
Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.
Performed [Type] waste removal duties, separating and depositing refuse in appropriate containers.
Documented incidents of theft, reporting missing items to [Type] department for processing or legal action.
Refilled durable containers with [Product or Service], maintaining prescribed levels and varieties.
Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data.
Assist Medical Staffing - Home Health Care Provider City, STATE, 01/2011 - 12/2013
Cleaning,bathing,dressing,lifting,cooking,going to the store
Maintained clean and well-organized environment for client happiness and safety.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Assisted with client personal care needs to foster independence and well-being.
Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
Supervised medication administration, personal hygiene and other activities of daily living.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Planned optimal meals based on established nutritional plans.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Educated patients and families about recommended procedures and care options.
Arranged medications and dispensed prescribed doses at scheduled intervals.
Prepared meals and snacks to meet individual nutritional requirements.
Gauged and documented patient responses to interventions and treatments.
Prepared patients for both routine tests and complicated surgeries.
Interacted with patients through games and fun activities to boost mood and improve overall memory.
Met client demands by referring direct care providers.
Supported field staff, patients and families in dealing with clinical issues and concerns.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Aided staff by completing required documentation processes for clinical outcomes.
Monitored medications for patients with various conditions and kept watchful eye for side effects.
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