High-energy college student focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor. Looking for an internship position with opportunities for career progression in the Human Resources Department.
Ability to work in a fast paced, quickly changing environment
motivated, results oriented and committed to providing outstanding customer service every day
Focus on growth, efficiency, profitability and compliance with company procedures
Summary of Qualifications
Currently enrolled in HRM/BA focused degree
Collaborative, self-motivated, results-oriented
Works well in an environment with rapidly shifting priorities
Clear verbal and written communication skills
High attention to detail and organization
Ability to prioritize even with multiple, competing priorities and deadlines
Exposure to Microsoft Office Suite and/or conference tools
Experience with social media tools such as Facebook and LinkedIn
Education and Coursework
Central Washington University － Lynnwood, Washington, United StatesBachelor of Science: Business Administration
Specialization in Human Resource Management
Courses: Management of HRM, Intro to Computer Science, Essential Skills for Business Professions, Business Communication & Report Writing
Edmonds Community College － Lynnwood, WA, United StatesAssociate of Arts: Business Administration
Courses: Business Law, Macro & Microeconomics, Business Pre-cal & Calculus, Accounting, and Intercultural Communications
Honor Roll Spring & Summer 2014
09/2013 - 04/2016
Elliot Bay Public House and Brewery － Seattle, WAWait Staff
Assisted guests with making menu choices in an informative and helpful fashion.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Delivered exceptional, friendly and fast service.
09/2012 - 03/2013
North Village Campus Cafe － Ellensburg, WACashier
Rotated stock to maintain freshness.
Operated cash register with proficiency.
Provided professional and courteous service at all times.
06/2011 - 08/2012
Family Fun Center － Lynnwood, WAFront Desk
Awarded Employee of the Month August of 2011
Interacted with clients via email to follow-up on birthday party reservation requests.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Trained staff several employees for correct facility procedures, safety codes, proper recipes and plating techniques