Volunteer Train Crew Member Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Qualified Bar Back with experience in service, food prep, cash handling and several computerized POS systems. Passion for craft beer and microbrews. Pursuing opportunities to implement knowledge while growing familiarity with wine and mixology. Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Expert Bartender with history of working across hospitality sector, from upscale restaurants and boutique hotels to local watering holes and large music venues. Looking to bring mixology proficiency and engaging customer service skills to challenging environment. Used calculators, cash registers and POS systems to accurately collect payment for all served products and merchandise.

Train Crew Member Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety. Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Seasoned transportation professional knowledgeable about railway and yard operations. Background overseeing switching, cargo handling and safety needs. Hardworking Train Conductor offering 2+ years of related experience and strong desire to make positive impact on business operations through skilled service and knowledgeable leadership. Talented communicator, organizer and problem-solver.

  • Elegant food plating
  • Responsible Alcohol Service
  • Preparing Garnishes
  • Ordering Bar Supplies
  • Menu Memorization
  • Liquor, Beer and Wine Knowledge
  • Knowledge of Craft and Microbrews
  • Health Codes Compliance
  • Classic Cocktails
  • Changing Beer Kegs
  • Maintaining safety
  • Making announcements
  • Checking switches
  • Managing unloading procedures
  • Foreman briefing
  • Inspecting tickets
  • Switching cars
  • Maintaining equipment
  • Preparing pieces
  • Setting tempos
  • Leading performances
  • Overseeing community relations
  • Inspiring talent
  • Interpreting pieces
  • Directing performers
  • Emergency Procedures
  • Brake repairs
  • Track switching
  • Schedule Management
  • Train assembly
  • Passenger locomotives
  • Brake examination tests
  • Diesel engine repair
  • Automatic rail switches
  • Two-way communication device use
  • Electric freight locomotives
  • Refueling
  • Passenger trains
  • Brake control operation
  • Switching maneuvers
  • On-board inspections
  • Train control apparatus tests
  • Engine tests
  • Electric Multiple Unit (EMU) equipment operation
  • Department of Transportation Regulations
  • Track Switch Operation
  • Emergency Response
  • Car coupling
  • Safety rules and regulations
  • Yard operations
  • Medical Response
  • Water Rescue Methods
  • Radio Equipment Operations
  • Marine Wildlife Monitoring
  • Beach Ordinances
  • Habitat Conservation Zone Preservation
  • Law Enforcement Coordination
  • Safety Rule Enforcement
  • Surf Conditions
  • Surf Rescue
  • Public safety
  • Pool operations
  • Safety training
  • Swim instruction
  • Group and individual instruction
  • First Aid and CPR
  • Written Communication
  • Good listening skills
  • Computer proficiency
Work History
01/2017 to Current
Volunteer Train Crew Member Omni Hotels Providence, RI,
  • Assisted other team members to achieve goals.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
  • Kept records of contents and destination of each train car and made arrangements to add or remove cars at proper points on routes.
  • Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
  • Conferred with engineers regarding train routes, timetables and cargoes and discussed alternative routes in response to rail defects or obstructions.
  • Operated controls to activate track switches and traffic signals.
  • Signaled to engineers regarding train stopping, starting, directional switches or emergencies.
  • Collaborated with engineers to determine maintenance schedules and repairs, plan out-of-service times and coordinate returns to service.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.
  • Inspected locomotives and rail cars for necessary maintenance before, during and after long routes and for regular maintenance requirements.
  • Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
  • Developed team communications and information for meetings.
  • Resolved problems, improved operations and provided exceptional service.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Maintained strict schedules for passengers and cargo.
  • Communicated with train dispatchers to obtain and adjust directions.
  • Made public announcements on routes and delays.
  • Cut, switched and supervised loading and unloading of railcars.
  • Performed daily inspections on switches.
  • Communicated through various methods to conduct train movement.
  • Coordinated special events and seasonal performances.
  • Conducted all pieces with skill and efficiency.
  • Read and interpreted musical pieces to set appropriate tempos and styles.
  • Negotiated and directed train and rail cars movement.
  • Inspected train in motion and stationary to determine proper functionality.
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Developed and implemented recruitment plans to maintain full group of performers.
  • Prepared forms, required reports, switch lists and train orders daily.
  • Performed air brake and electrical connection coupling.
07/2019 to Current
Barback/Bartender Benchmark Hospitality Kahuku, HI,
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using [Software].
12/2020 to 02/2021
Food Runner/Barback Two Drunken Goats City, STATE,
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Answered questions from restaurant patrons regarding menu items.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
  • Cleared tables immediately after guests left in preparation for next party.
  • Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Handled $1,000 OVER cash on daily basis, which built trustworthiness and loyalty with owners.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Checked ID cards and verified bar guests were of legal age.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Delivered food to customers at bar and tables.
  • Restocked ice, condiments and snacks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Learned how to make wide variety of mixed drinks.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Engaged in suggestive selling and other sales techniques.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Provided attentive service and proactively assessed guest needs.
  • Offered product samples, answered questions and helped customers find items.
03/2016 to 09/2018
Beach Attendant Oceanside Beach Service City, STATE,
  • Assisted guests with renting and setting up umbrellas, beach chairs, bicycles, kayaks and paddle boards and collected items at closing to maintain inventory.
  • Wiped down beach furniture and equipment to maintain cleanliness.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
02/2015 to 09/2018
Volunteer Lifeguard/ JR.Ocean Rescue Lifeguard City Of Riviera Beach City, STATE,
  • Observed weather and water conditions and alerted visitors to potential dangers, including storms and rip currents.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Conducted MORE THAN 12 HRS patrols of ALL Type locations to identify and help those in need of immediate care and assistance.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly and with positive attitude.
  • Consulted with emergency personnel while securing scene.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.
  • Performed lifesaving measures, including CPR during incidents until paramedics arrived on scene.
  • Warned patrons of unsafe or hazardous ALL TYPE conditions and suggested alternative activities during closures.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
  • Attentively monitored swimmers to identify distress.
  • Monitored safety of all guests in and around swimming pool.
  • Share tips with patrons on swimming techniques and strength training.
  • Garnered valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Detailed factors such as weather, incidents and aid rendered in daily reports to management.
Expected in 02/2021
William T. Dwyer High School - West Palm Beach, FL

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Resume Overview

School Attended
  • William T. Dwyer High School
Job Titles Held:
  • Volunteer Train Crew Member
  • Barback/Bartender
  • Food Runner/Barback
  • Beach Attendant
  • Volunteer Lifeguard/ JR.Ocean Rescue Lifeguard
  • GED

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