Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Organization
Problem resolution
Communications
Encouraging
Positive
Team player
Multitasking
Team-oriented
Patience
Type 45+ WPM
10-key by touch
Dentrix software
Microsoft word
Microsoft Excel
Experience
Volunteer Teacher Assistant, 08/2016 - Current Sidley Austin Llp – Palo Alto, CA,
Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
Tutored and supported students individually and in groups of up to 7 by reteaching and reviewing lesson concepts as directed by the teacher.
Marked homework assignments, tests and special projects.
Supervised students and maintained security throughout school buildings and on field trips.
Distributed and collected tests and homework to collate and prepare for grading.
Distributed classroom materials and supplies such as pencils, paper and art materials as well as cleaning and organizing.
Monitored students in class, hallways and playgrounds to supervise, enforce rules and support lead teacher.
Graded assignments and tests using answer key and informed lead teacher of students' performance.
Helped students master learning concepts through one-on-one and small group tutoring.
Organized and distributed learning materials like homework, textbooks and classroom supplies.
Supervised approximately 10 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
Secretarial Assistant, 06/2014 - 08/2018 Oakmont Management Group – Las Vegas, NV,
Received and routed incoming calls and correspondence to promote timely communication.
Entered reports into the company database, as well as made sure reports were current.
Elevated customer satisfaction ratings by resolving issues for speedy resolution.
Organized files, faxed reports and scanned documents.
Updated reports and daily logs for management use and permanent files.
Set and confirmed customer appointments for various of Termite issues.
Caregiver, 06/2009 - 10/2010 Sea Mar Community Health Centers – Vashon, WA,
Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Worked to improve patient outlook and daily living through compassionate care.
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
Monitored vital signs and medication use, documenting variances and concerning responses.
Reported concerns to supervisor to maintain optimal care for all client needs.
Engaged client in physical and mental activities to sustain quality of life.
Dental Receptionist, 06/2008 - 10/2008 Oakmont Management Group – Sacramento, CA,
Answered and managed incoming calls and emails.
Collected payments from patients and arranged payment schedules.
Verified, updated and entered patient information into system.
Arranged documents for insurance claims.
Recommended products and devices for patients' home care.
Routinely completed inventory, supply orders and restocked supplies.
Coordinated appointment schedules for both the dentist and oral surgeon.
Greeted and prepared patients for dental examinations.
Reviewed status of waiting room on a routine basis to ensure that patients were being seen in a timely fashion.
Managed invoices and transaction receipts.
Accurately collected and recorded patient medical and dental histories.
Consistently followed protocols regarding quality assurance, biohazards, infection control, charting and emergencies.
Expertly filed patients' charts and processed billing and payments.
Customer Service/RGA Processor, 02/2008 - 06/2008 Minka Group – City, STATE,
Identified errors in data entry and related issues by mentioning to supervisors for resolution.
Verified and updated account information in company computer system.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Processed Returned Goods Authorization forms in a timely matter.
Record keeping of discontinued items and/or pending items.
Caregiver, 04/2005 - 07/2006 Home Instead Senior Care – City, STATE,
Transported client to doctor’s appointments and to complete other related errands.
Developed strong and trusting rapport with each client to facilitate best care possible.
Assisted disabled individuals to foster independence while still closely monitoring safety.
Worked to improve patient outlook and daily living through compassionate care.
Administered all necessary medications as directed by care plan.
Completed data entries in charts and log books to document clients' progress with accuracy.
Monitored clients' progress to report necessary changes.
Ensured clients’ well-being, safety and comfort in adherence with physicians’ orders.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Organized personal and professional calendars, providing reminders of upcoming meetings and events.
Managed incoming and outgoing correspondence, including mail, email and faxes.
Ran errands, including grocery shopping and picking up dry cleaning.
Enforced safety procedures in accordance with facility policies and government regulations.
Checked and opened mail, including bills and invoices.
Resolved guest complaints.
Education and Training
High School Diploma: , Expected in 2004 - Jurupa Valley High School - Jurupa Valley, CA GPA:
Sports Medicine Member
Softball Player
ROP Medical Assistant Program
Medical Billing and Coding Certificate: , Expected in 09/2010 - RCOE - Perris, CA, GPA:
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