volunteer services community coordinator resume example with 9+ years of experience
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Focused Volunteer Coordinator & Community Engagement Specialist offering effective people management while reaching goals and growing the Community Partners of Tarrant County non-profit organization. Highly skilled in developing strategies to attract mission-driven volunteers. Accomplished in improving programs, outcomes and volunteer satisfaction. Dedicated Community Outreach Coordinator with advanced understanding of marketing, organizational and service principles. Excellent communication and planning abilities. Pursuing new professional challenge with room for personal growth.
•Coordinates, oversees, manages, and participates in the execution of major projects that benefit the children and families working with DFPS.
• Engages with local organizations, community leaders and donors, resulting in establishment of new partnerships and relationships.
• Recruits and trains new volunteers to help with special projects throughout the year.
• Coordinates schedules and assignments for volunteer staff, maximizing team efficiency, effectiveness, and project goals.
• Works with the Tarrant County Child Welfare Board, Community Partners of Tarrant County Board, and other special committees to define volunteer & event goals, recruiting efforts, and projected financial outcomes.
• Develops presentations and materials for public events, community training, and university educational engagements.
• Engages with the public, schools, community groups, and coordinates special events that benefit special populations.
• Networks with local organizations, community leaders and donors, resulting in establishment of new partnerships and relationships.
• Conducts prospect research to identify and engage potential donors and partner organizations.
• Creates, writes, and designs content for newsletters, social media pages, informational packets, banners, clothes, and other branded items needed for events.
• Developed and implemented online and mail marketing campaigns targeting donors through mailing lists and merges.
• Fully created and currently manages the Community Partners website of Tarrant County's website and social media pages.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Developed rapport to create safe and trusting environment for care.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Interviewed individuals and families to assess needs and provide informational resources and develop successful outcomes.
- Provided social work services to high risk family groups, including psychosocial assessments, individual and family therapy, case management, discharge planning and referrals.
- Testified under oath as child advocate to provide judge with information for custody decisions.
- Collaborated with court, law enforcement and community providers.
- Maintained regular contact with clients, including visiting clients' homes.
- Communicated goals, plans and progress to parents or guardians.
- Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
- Charged with mentoring, coaching, and performance management of new case workers.
- Oversaw and was assigned special assignments involving abandoned cases and high risk situations.
- Regularly participated in and ran peer support groups.
- Managed employees, participated in decision staffing, and made case decisions regularly in Supervisor's absence.
- Managed and trained 25+ employees while unifying the staff to create a cohesive, cooperative team that was committed to unrivaled guest service and maximum profitability.
- Organized special events in restaurant, including receptions, promotions and corporate luncheons. Coordinated and guided procedures of corporate, wedding, and special events.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Redesigned food and bar menus; renegotiated terms with vendors/suppliers.
The University of Texas At El Paso - El Paso, TX
- Multi-Discipline Studies Degree with an emphasis in Sociology and Early Childhood Development
- Extensive coursework in: Abuse and neglect, home and family life, parenting theories in cultural contexts, child development, sociology, abnormal psychology and deviant behavior.
- 30 observation hours in the Dallas Independent School District.
Stephen F Austin State University - Nacogdoches, TX
- Community Leadership Award; Chisholm Trail Crime Prevention Association; 2019
- Honored in Tarrant County Commissioner's Court with resolution for the Cops 4 Kids 5K Run benefitting DFPS children; 2019
- DFPS Excellence in Mentoring Award; 2018
- DFPS Regional Director's Award for Leadership; 2017
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Resume Overview
School Attended
- The University of Texas At El Paso
- Stephen F Austin State University
Job Titles Held:
- Volunteer Services & Community Coordinator
- Family Preservation Specialist & Mentor
- Restaurant Manager
Degrees
- Bachelor's of Multi-Disciplinary Studies
- Associate of Arts
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