High-energy Event Coordinator Associate focused on promoting customer satisfaction through exceptional service. Passionate about building productive relationships with clients, partners and team members. Well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns. Courteous and professional with a great sense of humor.
Brand recognition optimization
Special events planning
Excellent communication skills
Goal-orientedOutstanding interpersonal skills
Collaborative team member
Energetic and organized
Achieved $1 Million sales goal 3 years running for Cara Irish Pubs Private Event Sales.
Responsible for marketing for product launch including public relations, branded merchandise, website details & design, general printed marketing tools and social media campaign.
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
01/2012 to Current
Volunteer Marketing Committee MemberOut on a Limb Dance Company & School － St Paul, MN
Part of a small team of volunteers who are working to increase Out on a Limb's visibility through the creation of marketing materials for various dance productions, creating, brainstorming & running social media, as well as planning and executing social events and fundraisers for this non-profit arts organization.
Responsible for marketing for
product launch including public relations, branded merchandise, website
details & design, general printed marketing tools and social media campaign.
Through our community outreach effort we have sent over 30,000 school children to experience the joy of dance theater productions free of charge over the last 12 years.
I've been able to work with local businesses in partnership to grow our non-profit brand through volunteering and giving. Most recently designing & branding wearables to help familiarize our brand and create more brand recognition.
Promoting 2 Gingers Irish whiskey through On-Premise (restaurants,
bars etc.) as well as Off-Premise (liquor stores) tasting events. Connecting
with customers at local stores and encouraging the tasting and sales of 2
Gingers Whiskey, a new Irish Whiskey to the Minnesota Market at the time.
While working directly with founder Kieran Folliard & other
associates of 2 Gingers we were able to connect with customers on a personal
level and help fashion 2 Gingers into a household name.
Helped create a
platform for 2 Gingers training and tasting processes that allowed the
product to move to nationwide sales after only a year of being sold
exclusively to its home state of Minnesota.
Working in collaboration with my direct colleagues and other associates to coordinate all details required to ensure 500+ events run smoothly and successfully each year. Engaging mostly through email & phone communications as well as direct client meetings on and offsite.
Manage a variety of events for various occasions anywhere from corporate gatherings to wedding related events.
Demonstrated proficiencies in
telephone, e-mail, fax and front-desk reception within high-volume
goal 3 years running for Cara Irish Pubs Private Event Sales.
While hosting at the Local I manage phone lines, take and ensure reservations are set, while also greeting & seating guests in a timely manner as well as making a personal connection with each guest.
Handled customers effectively by
identifying needs, quickly gaining trust, approaching complex situations
and resolving problems to maximize efficiency.
Working closely with servers and management to create a positive environment for co-workers and guests to enjoy.
Prior to moving to The Local I was employed at The Local's sister pub Kieran's as the Lead host for 2+ years and was promoted to my current position.
Bachelor of Science: MarketingMetropolitan State University － Minneapolis/ St Paul, MNMay, 2017 Graduation
Associate of Arts: Business Administration & ManagementMinneapolis Community & Technical College － Minneapolis, MN